Work in Portugal - Customer Operations! (Accomodation Support from Day 1)

Want to Relocate to Portugal?We are looking for Dutch-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.Position: Operations Customer ExpertLocation: Lisbon, PortugalMarket: Dutch-SpeakingYour Main ResponsibilitiesAs part of the Customer Service Operations team, you will: Respond to customer requests via email, chat, contact forms, and callsHandle support tickets related to general queries, refunds, or incomplete servicesCall users to speed up case resolution and improve communicationPerform back-office tasks that may involve outbound callsConduct outbound calls to promote products, collect feedback, and support customer successMaintain accurate records using CRM toolsAchieve performance goals and respect deadlinesProvide operational feedback and escalate cases when neededSalary Package With & Without AccommodationOption 1 With Apartment (Company Housing Included)Total Gross Cash Compensation: 1,150.00 / monthIncludes:Base salary Monthly holiday & Christmas allowances Meal allowance (7 per working day) Apartment benefit-in-kind (200 declared on payslip, tax-free until 31/12/2026) Health insurance from day one Potential productivity bonus (performance-based) Option 2 Without Apartment (You Arrange Your Own Housing)Total Gross Cash Compensation: 1,409.00 / monthIncludes:Higher base salary (no apartment benefit) Monthly holiday & Christmas allowances Meal allowance Health insurance from day one Potential productivity bonus (performance-based) Training Information Schedule: 8 hours/dayTraining content includes system onboarding, customer management, product training & on-the-job practiceTraining allowance: 42.72 per dayPayment is made only if training is fully completedWorking Conditions Monday to Friday 08:00 to 17:0040 hours/week + 1 hour lunch break22 vacation days per yearDutch holidays applyIf you work on a Portuguese public holiday, you receive a compensation dayOffice located near Oriente / Moscavide stations (easy access by metro, bus, train)Why Portugal?A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.Want to apply or learn more? Feel free to message me!