Work & Travel in Lisbon- Italian-speaking

Join a fast-growing global tech project!We are looking for Italian-speaking Advertisers Support Specialists to assist small and medium businesses (SMBs) with their digital advertising needs.In this role, you will help advertisers grow by providing post-sales support, troubleshooting, and product guidance all in a dynamic and innovative environment.Your ResponsibilitiesSupport SMB advertisers via email, chat, and occasional outbound support callsProvide assistance with Facebook/Instagram advertising tools Troubleshoot technical issues, report bugs, and guide clients through solutions Offer pre- and post-sales product support Improve client experience through accurate information and product knowledge Identify trends and recurring issues among advertiser accounts Manage multiple tools and platforms while maintaining high-quality serviceRequirementsFluent Italian (C1+) and strong English communication skills Great problem-solving and troubleshooting abilities Comfortable working with multiple digital tools Positive, proactive, and customer-oriented mindset Previous experience in customer service, marketing, or tech support is a plus EU citizenship or valid work permit for PortugalWorking Conditions40 hours per week (8h/day + 1h lunch) Rotational shifts Monday to Sunday, between 06:0024:00 Portuguese public holidays apply 22 days annual leaveSalary & RewardsBase salary + Holiday bonus + Christmas bonus Meal allowance Private health insurance (after signing the work contract) Additional performance incentives Training compensation paid after completion of training Contract:12-month initial contract Renewable + possibility of permanent contractApply now or send your CV to: asli.sakruca@cbtalents.org