Operations Manager

Job Title Operations ManagerLocation ErbilJob DescriptionLead and guide the development and execution of operational strategies across Production, Quality Management, HSE, Sustainability, Procurement, Warehouse & Logistics, and Maintenance functions to ensure a high-performing, motivated, and technically skilled workforce. Drive continuous improvement and operational excellence across factories and supply chain infrastructure to meet business needs and enhance Customer service experience. Key ResponsibilitiesSafety Leadership Attain annual safety goals through a solid understanding of safety management as well as the ability to convey and enforce safety rules and procedures. Ensure implemented EHS guidelines and standards are always met.

Operational Leadership Direct and support company operations to maintain a best-in-class workforce, fostering motivation and development of both technical and social competencies. Factory, Maintenance & Supply Chain Management Oversee performance, development, and continuous improvement of factories, maintenance systems, and supply chain infrastructure to ensure reliable, safe, and efficient delivery of goods and services. Oversee the maintenance of the site by working with the landlord. Efficiency & Effectiveness Optimization Ensure operations deliver market-fit products at optimal efficiency and effectiveness across the country, minimizing downtime and maximizing asset utilization. Analyze data to identify optimization projects in processes.

Performance Monitoring & Reporting Define and monitor KPIs using appropriate controlling tools. Report operational metrics to higher management and develop monetary, quality, and structural targets. Strategic Change Management Identify, adopt, and implement strategic, tactical, and operational changes to enhance efficiency and effectiveness, including site expansions and infrastructure development. Local & Regional Collaboration Facilitate and support operations activities at country and regional levels, contributing to Corporate Strategic Operations and Operations Leadership Teams. Implement and drive sales and operational planning process.

Coordinate with R&D and other expert teamsCapital Investment Strategy Represent the company in regional operations and develop capital investment strategies aligned with Group objectives, including maintenance and asset renewal planning. Stakeholder Engagement & Planning Collaborate with business units to analyze current and future needs, developing short- and long-term strategies for goods, services, and operational capabilities. Qualifications Experience Minimum of 10 years in Operations and Manufacturing. Education Chemical Engineering or related engineering fieldLanguages English, Arabic & KurdishSkills Proven knowledge of product quality demands of manufacturers; problem-solving, error-proofing, and mentoring.

Demonstrated ability to push forward the necessary strategies and programs to increase quality, productivity, and customer service. Ability to map processes and identify non-value-added activities to streamline activities. Strong interpersonal skills reflecting leadership, sensitivity, and the demonstrated desire and ability to foster teamwork focusing on positive cooperative communication within and between departmentsStrong leader who manages consistently when applying rules, policies, and procedures; leads from a strong position and nurtures a culture of listening and respect for all.