Role PurposeZain Iraq is Actively recruiting to hire Indirect Sales Account Executive- Basra, this level are responsible for acquiring and maintaining a thorough understanding of Zain IQ product base. The jobs in this level are responsible for assisting the Account Senior Executive in performing tasks such as updating defined distributors continuously on matters related to the number of rejected contracts, SIM irregularities, vouchers inaccuracies, SIM activated and documentation discrepancies. They understand and abide by applicable policies and procedures in the aim of achievement of plans and objectives.
ResponsibilitiesUnderstand Indirect Sales strategy and plans and participate in the achievement of objectives and targetsImplement Indirect Sales policies and procedures in order to ensure the fulfilment of organizational requirements whilst delivering high-quality services Gain and maintain a thorough understanding of Zain IQ product baseConduct regular visits to defined DROS as per the journey plan in order to collect market intelligence related to competitive activities in the marketMonitor and report consumers’ feedback at defined DROS on Zain IQ products, log and follow up any consumer complaintEnsure DROS’s owner engagement to Zain IQ products and full awareness of consumers detailed benefit plansDraft rejected contract report per distributor and inform each distributor about the number of rejected contractsInform distributors on daily basis about documentation discrepancies in order to adjust documents to match with the documentation received from the archive sideInform the distributors about SIM irregularities and vouchers inaccuraciesReport urgent and important issues as well as distributors inquiries and concerns to the Account Senior Executive for advice on best course of actionIdentify daily activation account per distributor and inform the distributors on daily basis on their status report on the SIM activatedEducation, Experience, and CompetenciesEducationBachelor’s degree in business administration-related field or equivalentExperienceUp to 2 years of experience in related fieldCompetenciesBehavioralServing our customer Achievement Driven Team Work Information seeking Problem Solving and Creativity Relationship BuildingInitiativeTechnicalOral & Written CommunicationTechnology Application Sales Management IDE CompetencyCourage to EngageAddressing BiasAllyshipAbout Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application.
To complete the application you would need the following document(s): Resume/CVHighest Education Qualification
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