ICT Support Technician

Alder Group proudly celebrated 22 years in 2025 - we bring engineering and construction teams under one roof, to deliver building, civil and infrastructure projects. Are you currently studying IT and looking to gain hands-on experience in a dynamic, real-world environment? Alder Group is seeking a Part-Time IT Support Officer (approx. 3 days per week) to join our team and support our growing commercial construction business. This flexible role is ideal for a student eager to apply their knowledge while learning on the job. Key Responsibilities:

Provide Level 1 technical support to staff across hardware, software, and mobile devicesAssist with onboarding/offboarding, account setup, and user access managementSupport purchasing, setup, delivery, and tracking of IT assets including laptops, printers, and modemsMaintain accurate records of IT assets, warranties, and purchasesAssist with basic training and create documentation for common IT issuesHelp maintain systems, perform updates, and monitor performanceAssist with network infrastructure, wireless connectivity, and mobile service managementContribute to data security efforts, including audits, incident reporting, and complianceSupport IT projects and collaborate with the ICT team to implement solutionsParticipate in committees and working groups to support continuous improvementAbout You:

Strong communication and problem-solving skills with a staff-focused approachExperience in a similar IT support or help desk role or currently studying IT or related fieldFamiliarity with Windows environments, mobile device management, and basic networkingAbility to manage multiple tasks and work both independently and as part of a teamA current driver's licence is required for occasional hardware deliveries and site visitsAbout The BusinessHere at Alder Group, we have a diverse portfolio of works to our name and deliver outstanding and award winning construction projects across the infrastructure, education, retail, commercial, health, hospitality, industrial, manufacturing and community sectors.

From project inception through to handover, our work is high quality, good value and safe all thanks to our great team which you could be part of!What We OfferA competitive remuneration packageSupportive family feel cultureSocial get togethers - including our annual Alder family Christmas getawayHealthy minds and bodies - a confidential employee assistance programWe live by our values of ensuring sustainability, supporting diversity, striving for innovation and seeking to provide a challenge that stimulates our teams every dayReady to kickstart your IT career with real-world experience? Apply now and become part of a team that values growth, learning, and excellence.