Administrative Coordinator

OverviewAre you a resourceful and self-motivated administrative individual with the power to initiate plans and independently follow through to completion? We’re looking for an experienced Administrative Coordinator to assist and support our Director, Claims Intake & Adjudication Services at WorkSafeBC in our Surrey office. Claims Intake and Adjudication Services (CIAS) is a department of dedicated people who ensure that workers and employers in British Columbia receive the support they need after an injury or occupational disease.

At the heart of our department is a commitment to fairness, responsiveness, and compassion and our goal is to ensure that workers receive the benefits and support they are entitled to in a timely manner. In this role, you’ll partner with the Director and the senior managers to build a strong team and fulfill a common vision. If you have administrative experience supporting Director level operations, proficiency in Microsoft applications, exceptional customer service, effective organizational skills, and can execute a high level of professionalism and confidentiality, consider applying for this exciting opportunity. How you’ll make a difference:

You’ll make important and fair decisions when people get injured at work. Where you’ll workAt WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position. In this role, you’ll work primarily from our Richmond office a minimum of three times per week and have some flexibility to work from your home in B. C. Please note the on-site requirement may change based on operational needs.

What you’ll doSupport the Director and senior leadership team by performing administrative responsibilities, including maintaining calendars; managing appointments, meetings, conferences and team events; and booking meeting roomsSupport the management team on any daily responsibilities as requiredRecord, organize, and prepare complex and confidential reportsCompose written responses, memos, minutes, presentations, reports, and communications from both verbal and printed sourcesCoordinate travel arrangements and assist in tracking expenses and vacation schedules for the management teamManage equipment and accesses for employees and assist with onboarding new hiresReceive, screen, and refer incoming calls from internal and external sourcesCompose written responses, memos, minutes, presentations, and communications from both verbal and printed sourcesBuild and maintain cooperative working relationships with a variety of individualsConsistently models the appropriate level of organizational behaviors expected of all WorkSafeBC employees:

responsive, respectful, fair, collaborative, accountable, and forward thinking. Is this a good fit for you?We’re looking for someone who can:

Display a high degree of diplomacy, integrity and professionalism when handling confidential files and informationOrganize and coordinate agendas for meetings and eventsSynthesize information to summarize main pointsCommunicate clearly and concisely, both verbally and in writing, to a variety of groups and individualsBe adaptive, take initiative as appropriate, and has a forward-thinking mindsetMeet deadlines in a high-volume, multi-tasking, client-focused environment with a strong attention to detailInteract with key WorkSafeBC personnel and external sources while exercising discretion in providing information in the absence of the DirectorUse discretion, handle confidential and sensitive information, and resolve conflictsIdentify opportunities to improve systems and processesRecommend solutions and refer issues as appropriateOccasionally travel throughout the province for divisional meetings and/or eventsYour background and experienceCompletion of grade 12 and some post-secondary education in business administration is preferredA minimum of three years of related work experience in an administrative role supporting senior management and/or Director level operationsStrong working knowledge of SharePoint and Microsoft Office products including Word, Excel, PowerPoint, Outlook, and TeamsExperience in project management is an assetA valid BC drivers’ license is an assetWe’ll consider equivalent combinations of education and experience.

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes: • Defined benefit pension plan that provides you with a lifetime monthly pension when you retire. • 4 weeks of vacation in your first year, with regular increases based on years of service. • Extensive health care and dental benefits. • YourChoice Benefit Program. • Development opportunities (tuition reimbursement, leadership development, and more). Salary: $63,879 - $77,613/annually. Important to know Before we can finalize any offer of employment, you must:

Consent to a criminal record checkConfirm you’re legally entitled to work in CanadaWorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy is suspended effective January 9, 2023; however, we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we areAt WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability.

When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2. 49 million workers and 263,000 registered employers in our province. What’s it like to work at WorkSafeBC?It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.