This top Sydney uni has a $500 million surplus. Now there’s talk of job cuts

“This increased investment has not, however, led to improvements in student or staff satisfaction with our professional service experience,” it said. The discussion paper reminded staff that the institution was among the worst in the country for student experience and placed last for student support services. “Why are there so many managers?” one staff member asked in feedback collected as part of the report. Another said: “It takes weeks to get a simple decision.” The report said half of all people who were “supervisors” oversaw four direct reports or fewer, while 19 per cent of supervisors had two or fewer direct reports. Staff at the institution have been given “thought starters” and asked to respond to the issues raised in the report, which also says “it is possible we will find adjustments to our staffing levels will be required”.