AcceptanceNow/AcimaJOB PURPOSE: Manage rental accounts and meet company account management goals and expectations, by collecting on past due accounts while adhering to company standards, policies, and procedures. Use company vehicle to do pick-ups on past due accounts. Accomplish these in a way that is consistent with the RAC mission statement. KEY RESPONSIBILITIES: Account Management: Review expired accounts and communicate with the customers to promote timely payments Maintain accurate records of past due account activity Complete customer service calls in a timely manner as assigned Follow all policies and procedures and adhere to all standardsCustomer Pick-ups:
Load and unload truck per policy to protect merchandise Pick-up merchandise from customer homes as assignedKeep assigned vehicle clearn and maintained as required for safe operationFollow all safety handling and transportation procedures to avoid injury and property damageJOB REQUIREMENTS: Must have a valid driver's license with good driving historyMust be 18 years old or over High school diploma or equivalent Friendly with good communication skills Good reading, speaking, listening and customer oriented skills Ability to work with minimal supervision
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