Account Assistant
Posted: 18 hours ago
Job Description
Account Assistant (Marketplace) – 1-Year ContractAbout the Client: A leading MENA e-commerce marketplace, recognized for customer obsession and process excellence.Job Summary:You’ll onboard third-party sellers’ catalogs to our marketplace using standard item-creation templates, troubleshoot listing errors, and collaborate across MENA category teams to deliver high-quality, discoverable listings. You’ll communicate professionally with sellers and internal stakeholders, and drive continuous improvements that boost speed and accuracy.ResponsibilitiesCreate & update listings (bulk templates), validate attributes, images, and variations.Handle support queues; troubleshoot and resolve catalog errors within SLAs.Coordinate with account/category teams across MENA.Propose and implement process improvements.Key RequirementsBachelor’s degree; 2+ years in sales/e-commerce/support.Strong English (written/spoken).Excel proficiency (lookups, pivots, cleansing).Excellent web research; sharp attention to detail; multitasking; customer-cent
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