Account Director

As an Account Director at OS Studios, you’ll lead high-value client partnerships at the intersection of gaming, Gen Z culture, and experiential marketing. This is a role responsible for delivering creative excellence, strategic guidance, and commercial growth across your account portfolio. You’ll be trusted by clients as a true partner—someone who understands the business, unlocks creative opportunities, and consistently delivers at the highest level. Internally, you’ll champion team development, streamline operations, and help shape the future of our client services function.Key Responsibilities:Client LeadershipOwn and grow senior relationships across key accounts, acting as the client’s go-to for all strategic initiatives and campaign deliveryTranslate client business needs into bold, insight-led marketing solutions, activating cross-disciplinary teams to bring them to lifeAlign creative and production output with client expectations to ensure excellence in execution and brand consistencyCommercial GrowthLead account planning and forecasting, ensuring profitable growth across your portfolioIdentify organic growth opportunities, from upsells to new scopes, working in collaboration with strategy, creative, and production leadsPartner with the business development team on new pitches and RFP responses, contributing deep market insights and relevant caseworkCampaign OversightOversee the end-to-end delivery of live campaigns—from strategy through to wrap reporting—ensuring projects are on time, on budget, and on briefGuide teams across workstreams, prioritizing high-touch communication, transparency, and efficiencyProactively address scope challenges, risks, and client feedback to safeguard project and relationship successTeam DevelopmentDemonstrates a natural ability to lead and mentor others, with the potential to grow into a team leadership roleChampions internal knowledge-sharing, postmortem learnings, and cross-functional collaborationPlays a key role in project and account resourcing conversationsMarket and Audience IntelligenceLeverage your expertise in gaming and youth culture to advise clients on trends, audience behaviors, and competitive positioningWork closely with creative strategists and analysts to bring data-driven insights into campaign planning and executionWhat Success Looks LikeClient Retention & Growth: Clients trust your judgment, increase their investment, and renew with confidenceCreative Impact: Campaigns resonate with audiences and make waves across the gaming, digital, and cultural landscapeTeam Culture: Your team feels empowered, developed, and inspired to do their best workCommercial Results: Projects are delivered profitably, and new opportunities are consistently unlockedIndustry Credibility: OS Studios is seen as a go-to agency for brands looking to connect with the gaming generationSkills & Experience7+ years of agency experience in client services or account management, ideally within gaming, sports, youth marketing, or entertainmentProven track record managing multi-million-dollar accounts and complex campaign ecosystemsStrong understanding of gaming culture, livestream content, experiential activations, and Gen Z behaviorExcellent communicator and presenter, with experience engaging senior client stakeholders and C-level execsSkilled in budget ownership, forecasting, resourcing, and team developmentCollaborative mindset with a calm-under-pressure approach to fast-paced environmentsWhy OS Studios?OS Studios is a Project Worldwide agency built at the center of culture, gaming, and community. We deliver world-class broadcasts, experiential activations, and creative storytelling for clients like Riot Games, Activision, NBA, and Amazon. We’re a nimble team of doers, makers, and gamers—united by a shared obsession with creating experiences that hit different.