Account Executive (Luxury Retail)

DescriptionWe are growing! We are currently looking to hire an Account Executive for our office in Singapore where you will be based.Who We AreFounded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 250 professionals from around the world, working together to serve more than 230 luxury clients.At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.What You Will Be DoingYou will join a dynamic and fast-paced environment and work closely with our team based in Singapore. In this position, you are responsible for coordination and management of several projects in development and recently deployed. Your daily tasks will involve administration, coordination, and a lot of problem-solving while providing day-to-day support to the Customer Success Manager to ensure smooth-running projects from start to finish.Your Duties Will Also InvolveProviding day-to-day support to Customer Success Manager (CSM) to ensure smooth-running projects from start to finish.Assisting CSM with proposal creation, quotations, contracts, invoices.Supporting our clients with information / data they need during the project.Handling and keeping the CSM platform up to date.Participating in client kickoff calls, presentations, and meetings.Working closely with our Operations team to ensure a smooth fieldwork.Coordinating with various internal teams.What you will bring along:This role requires an interest in the retail/luxury industry and customer experience. It also requires strong organization and good project management skills. You should also have the below:Degree in Administration, Business, Management, or related fieldAt least 2 years of proven Project Management experience and/or Client Servicing, Retail and B2BExperience in a startup environment preferredKeen interest in Customer ExperienceProficient in Microsoft office tools (Word, Excel, Powerpoint, Outlook, Teams)Fluent in EnglishExcellent communication skills as you will have direct contact with the clientsExcellent organizing skills to coordinate project activities and ability to multitaskBeing detail-oriented and organized in managing workflow and requestsBeing resourceful, proactive, having an open mind and flexibility towards problem-solvingAbility to work with details and time-sensitive issuesAbility to work in a global environmentAbility to work as part of a teamTime managementResult orientedClient-service orientedIf you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com