Account Manager / Account Director (E-commerce Channel)

About the CompanyOur Partner is a dynamic digital agency that specializes in delivering innovative marketing solutions designed to connect brands with their audiences in impactful ways.About the RoleThey are looking for a highly driven Account Manager / Account Director who specializes in E-commerce channels, especially TikTok. The ideal candidate will have strong expertise in digital solutions, cosmetics, fashion, or FMCG, and a proven track record in exclusive account management, P&L ownership, and client negotiations.This role is open to both in-house and agency backgrounds, with preference for candidates from global brands who understand how to scale and lead high-value accounts in the digital commerce landscape.Key ResponsibilitiesLead and manage key e-commerce accounts, with a strong focus on TikTok channel strategy & execution.Drive end-to-end account management, ensuring high client satisfaction and delivering strong business results.Own P&L responsibility for assigned accounts, optimizing revenue growth and profitability.Negotiate and manage exclusive account partnerships, ensuring long-term collaboration and brand impact.Develop and execute digital solution strategies to support client business objectives.Collaborate cross-functionally with marketing, sales, and product teams to deliver impactful campaigns.Provide strategic consultation to clients, positioning the company as a trusted partner in the e-commerce ecosystem.Mentor and guide junior team members to elevate account servicing standards.QualificationsBachelor’s degree in Marketing, Business Administration, or related field.5–10 years of experience in account management within digital/commerce environments (in-house or agency).Strong background in cosmetics, fashion, or FMCG.Proven expertise in TikTok e-commerce and managing large-scale campaigns.Experience in handling global brand accounts with strong negotiation skills.Demonstrated ability to manage P&L and deliver revenue growth.Previous experience in managing exclusive accounts/partnerships is a strong plus.Excellent leadership, communication, and presentation skills.Fluent in English and Thai.For more details or to apply, please contact Khun Kornpanach (Jeab) at Kornpanach.N@adecco.com or submit your application via the provided link.