Michelin

Account Manager B2B

Posted: 3 days ago

Job Description

Disclaimer: This position is based in Athens and covers parts of Attica, Korinthia, Argolida, Viotia, and Evia, with approximately five overnight trips per month outside Athens. If you are currently based in Athens or considering relocating, please apply with your resume in English.Summary:We are looking for a professional who will develop his business portfolio (by geography or customer segment) through selling products, services, and solutions to Direct and Indirect Customers, Professional End Users, and Dealers. The role includes regular B2B field visits to product and people transport companies, industrial companies, and professional tire dealers.What we’re looking for:Strong communication, negotiation, and relationship-building skills;Minimum 2 years of Sales experience in a multinational company;Advanced level of English; French is a plus;Self-motivated, goal-oriented, and able to work independently or in a fast-paced team;Adaptability to client feedback and market changes;Proficiency in Microsoft Office;Valid driver’s license;University degree in Business or a digital field;Salesforce CRM experience is nice to have.What you’ll be doing:Account ManagementGathers information from the customer to understand their needs and detailed requirements.Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.Opportunity ManagementDevelops sales action plans for targeting leads, converting them into sales.Manages own territory by allocating time and resources.Develops and maintains mid-term territory plans.Gathers and disseminates competitor market intelligence.Maintains and updates customer target list.Participates in strategic lead generation and development of target markets.Identifies new, profitable business potential in specific markets.Monitors partnership arrangements to ensure that the objectives of the partnership remain on target.Influences various partnerships to meet multiple goals.Analyzes complex information, identifies patterns and implications; understands that the root cause of an issue may initially appear to be unrelated to the issue.Product, Service & Industry KnowledgePitches own organization against competition in generic terms.Identifies related industries that may have an impact on own industryMatches product knowledge to the implicit needs of the customer.Troubleshoots product related problems.NegotiatingReaches mutually acceptable solutions in straightforward, formal negotiations with internal or external stakeholders (e.g., negotiates with external contractors on straightforward service delivery; negotiates with other departments on cost sharing).Selects an approach to negotiation based on an understanding of each party’s interests and priorities.Customer Value ManagementDevelops and executes channel and customer promotions/programs that leverage national brand ideas/thinking and consumer insights to drive increased consumer preference and customer activity.Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organization’s objectives.Identifies business opportunities based on knowledge of clients, markets, products and services.Coordinates planning activities with other functions and stakeholders within the organization.How we recruit:Once you submit your application, one of our recruiters reviews it. If your profile fits our role:We have a call to get to know each otherWe meet in a face-to-face or online interview, with the hiring manager and HR representativePass all stages with flying colors, and we’ll send you our offerLET’S INSPIRE MOTION FOR LIFEWhere do success and ideas come from? We strongly believe they come from collective intelligence.Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.**If you are interested in this role please apply with an English resume.

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