Account Manager, Research & Insights

Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.To learn more, visit: https://www.edelmandxi.comEdelman Data & Intelligence (DXI) is looking for an Account Manager to join our team in Dubai. As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.Minimum Requirements:University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant fieldPrevious hands-on experience within Research & Insights either at an agency or in-house Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environmentFluency in English. Fluency in Arabic and other languages is a strong advantage.Hands-on experience in data and statistical analysis toolsRequired Skills & Behaviours:Ability to take ownership of a variety of tasks, a ‘can-do’ attitude.Curiosity and problem-solving mindset.High degree of accuracy and attention to detail.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.Ability to articulate and communicate ideas and thoughts.Understanding and being open to working with people from different cultural backgroundsExperience with a mix of data and insights tools is a strong advantage. This may include – but not limited to – social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.Key Responsibilities:Project design Methodological design (primary and/or secondary): scope of work, research tools, deliverables… Project planning and internal resource managementTracking project-related costs and revenues to ensure their commercial profitabilityProductionData analysis (from primary and secondary sources) and creation of storytelling reportsDevelopment of recommendations and key insights Creation of presentations for internal stakeholders at Edelman for our end clientsProviding strategic and consultative guidance to the Edelman teams and our end clientsProject managementWorking on several projects at the same time (in different subject areas and with different teams)Managing stakeholders’ relationships, both internal and externalEnsure client satisfaction by delivering high-quality client servicingPeople managementTraining junior profiles and sharing knowledge when relevantEfficiently delegating tasks and setting clear goals for more junior team membersProviding team members with ongoing constructive feedbackBusiness Development Proposal writing, including methodological design and costingDeveloping presentations using visual storytellingIdentifying growth opportunities for existing clientsWe are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.