Accounting Lead

Role DetailsContract Duration: Full TimeTraining Schedule: Graveyard Shift, Monday - FridayWork Schedule: Graveyard Shift, Monday - FridayWork Type and Location: Full on-site, Taguig CityExpected Start Date: November 6, 2025About UsCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.Join us at Crescendo, and let’s build the future of customer experience together.The RoleWe are seeking a Accounting Lead to join our growing team. This role reports to the Revenue Manager and plays a crucial part in monitoring the daily financial operations of our innovative payments platform. You'll be responsible for ensuring the accuracy and efficiency of settlements and disbursements, performing essential reconciliations, and resolving any discrepancies in a timely manner.The ideal candidate has a strong foundational knowledge of Generally Accepted Accounting Principles (GAAP), a keen eye for detail, and a passion for problem-solving. You'll work closely with both internal and external teams, so strong communication and interpersonal skills are a must. This position is perfect for someone who loves to learn new skills and is proactive in identifying and addressing challenges.What You’ll Do:Monitor daily money movement activities, systems, and triaging alerts to provide insights and recommendations to improve accuracy and efficiency of settlements and disbursementsExecuting various daily, weekly and monthly reconciliation and resolve discrepancies in a timely mannerMonitor and apply customer collections and apply net settlements of customers’ AR when necessary. Monitor and triage tickets submitted to the Revenue Operations teamAssist with month-end and year-end closing activities, including invoicing customers, preparing backup, journal entries, account reconciliations, and flux analysisInvestigate and address identified issues within the reconciliation system through problem-solving, seeking support from mentors and department experts as neededDemonstrate curiosity regarding product innovation opportunitiesDevelop familiarity with and competency in using internal tools and processesUnderstand financial concepts and apply them to reconciliation errorsCommunicate effectively with internal and external parties to submit inquiries and provide timely updates on relevant issuesDevelop comprehensive documentation for new accounting and financial processes, ensuring clarity and consistencyRegularly review and update existing documentation to reflect current practices, system updates, and organizational changes. What We Expect From You:4-5 years with Bachelor’s degree in Business, Finance, Accounting, or Related fieldExperience in Fintech Payments Company will be an advantageLoves learning new skills, tools, accounting operations and controls for money movement transactions. Basic foundational knowledge of Generally Accepted Accounting Principal (GAAP) Advanced ability in Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.) preferred. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilitiesProactively identify and address questions or challenges, effectively communicating with team members and stakeholders to follow up on open items and ensure timely resolutionWhat You’ll Get In Return:Hybrid working arrangementsCompetitive Base SalaryGenerous paid vacationAttractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employeesAccess to free posture-based fitness workouts from home paid Sabbatical LeaveTraining opportunities provided by Crescendo and outside entities1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional developmentCompany Culture Is At Our CoreCore values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.Care for others: Empathy is a key driver. When people thrive, so does the missionEmbrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forwardManifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s nextTake ownership: Bold choices with integrity at the core—that’s how impact lastsBe humble: Humility opens the door to better ideas. Hear others, lift others, keep learningCrescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai.PRIVACY NOTICECrescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.Powered by JazzHR8brPeStNt7