Accountmanager

This position will report directly to Cluster Director of Sales. The primary purpose of this position is to maximize revenue of the various accounts in your region for the benefit of the TVHG hotels in The Netherlands. You will constantly be looking for cooperation opportunities and increase sales. As a Accountmanager you will assist with the implementation of strategic sales and marketing plans and initiatives in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. It’s a challenging position within the commercial team. The Accountmanager will work for the portfolio of TVHG and will be working in her own region. In this function you continuously focus on building new commercial customer relationships, particularly try to acquire new meeting & events leads. In this role you will serve as professional and serious partner who knows how to open doors independently and knows how to get in contact with decision makers of the potential customer.COMMERCIALActivation, account penetration and animation of the account portfolio of all hotels but mostly your own region, where you are constantly looking for cooperation opportunities and increase sales for the segment Business Individual and Business Groups (+ Meetings & Events);Informing the Key Account Directors from the hotel brands of hotel needs of the Dutch hotels/consumers, follow the RFPs and drive them to generate sales at our hotels;Account acquisition, through targeted sales activities to build your portfolio account, where your focus is on clients;Proactive involvement of general managers at the animation process accounts that are important to his/her hotel;Arrange monthly production figures for the various segments;Analysing monthly production figures of the accounts portfolio, identify the needs of the accounts and take action if this is necessary;The fully maintained and proactive use of the customer database in our CRM.Contribute to the planning and implementation of strategies and sales activities;Ensuring and maintaining high quality customer database in the CRM system;Build and maintain strong internal and external relationships to support the long term stability of the business, providing customer service that is beyond the expectation of the client.Understand competitive landscape, local and feeder market dynamics, and changing customer needs to ensure property success;Gather and organize information using a logical and systematic process; recognizing patterns and relationships in data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. PEOPLEWork together with the team to ensure the efficient day to day operation of the Sales and Marketing Department;Contribute a consistent way of working within the team aligned by set SOP’s and guidelines;Be motivated, committed and enthusiastic, seizing opportunities to learn new skills;Be able and willing to assist other team members to provide cover during holidays or other periods as required;Promote teamwork and quality service through daily communication and coordination with other team members;Participate and initiate departmental meetings, team briefings and project work; GUEST SERVICESBuild long term, commercially beneficial relationships within your customers/clients and guests;Ensure a great experience throughout the whole sales process;Ensure accurate and customer focused correspondence with clients and stakeholders GENERALHandle all administrative tasks in an efficient and timely mannerKeep team-members and director updated in a timely mannerHave a sound knowledge of all technical systems and procedures relating to the role Supportive FunctionIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:Professionally represent the portfolio in community and industry organizations and eventsParticipate as team player with other central team membersAdditional duties as necessary and assigned  The Vincent Hotel Group lives by its core values: V.I.T.A.LValour We act with integrity and do what is rightInclusion We embody diversity, fairness, and sustainabilityTeamwork We support each other and take responsibility for our actionsPerformance We strive to exceed all expectationsLeadership We set goals, lead decisively, and embrace change The Vincent Hotel Group has a portfolio of eleven franchise hotels spread across the Netherlands. With hotels in Amsterdam, Rotterdam, The Hague, Utrecht, and Arnhem, we have hotels in the major cities and our destinations are in easily accessible locations. We have internationally renowned brands, such as Holiday Inn, Holiday Inn Express, and Hampton by Hilton. We support these eleven hotels from our Support Office, located on the 8th floor of Holiday Inn Express Amsterdam – Sloterdijk. This allows us to respond quickly in an ever-changing environment and share resources with each other.The Vincent Hotel Group fosters a culture in which new initiatives are embraced, followed up on, and, if successful, implemented. Our mission is to exceed expectations and promote growth for all stakeholders, including team members, guests, and owners, by creating an energetic and dynamic environment. We have a vision to become the leading select service provider in the hospitality sector in the region by cultivating talent and growth and creating lasting value for guests and stakeholders. And we have a simple yet powerful goal: we want to welcome everyone and create a smile by making dreams come true. What makes you the perfect colleague? Our new colleague must possess the following knowledge, skills and abilities :Must be proficient in writing, speaking and negotiating in English and local language;Requires good communication skills, both verbal and written;Extensive knowledge of revenue management;Knowledge of hotel and competitive market;Ability to analyse dataAbility to priorities tasks & to manage workload using own initiativeExcellent computer skillsThis is a Sales function for a portfolio of 11 hotels with high volume request and activities;You are structured, accurate, analytic and professional in your work;You thrive on a dynamic, high-paced environment and can keep your head up even during busy periods;You own and take responsibility for your own tasks;You have a proactive, can-do attitude and get work done, also outside office hours;Foreign language skills preferredPrevious experience in hotel, travel & tourism, service sector preferredTeam player – with a sense of humor even in the face of adversity QUALIFICATION STANDARDS:Bachelor degree required, additional education in sales fields is preferred.At least 1-2 years of experience in a within SalesWhat makes us the perfect employer?Competitive salary according to the Hospitality Collective Labor Agreement;Company car or mobility arrangementThe opportunity to be part of an energetic and passionate team;Plenty of room for development with internal training from our own Hospitality trainer;Attractive discounts on hotel stays at more than 6,000 IHG or Hilton hotels worldwide;Free parking at all our hotels;An informal and friendly working atmosphere;Fun extras such as our annual Christmas party, team outings, and we go all out on your birthday! Interested?Are you now on the edge of your seat? Or do you simply feel that this challenging job is tailor-made for you? Then send your CV to recruitment@tvhg.com