Accounts & Office Assistant

About UsArctic Services Ltd are a well-established small-to-medium sized refrigeration and air conditioning company based in Waltham Abbey, Essex. We provide installation, servicing, and maintenance solutions to a wide range of clients. Our team is growing, and we are looking for an organised and proactive Accounts & Office Administrator to join us and help keep our operations running smoothly.Role OverviewThe Accounts & Office Administrator is an integral position in our office, managing day-to-day administration and ensuring accurate financial record-keeping. This is a varied and hands-on role, perfect for someone who enjoys working in a close-knit team and taking ownership of their responsibilities.Key ResponsibilitiesAccounts Duties:Manage accounts payable and receivable, ensuring invoices are approved/queried and processed accurately and on timeReconcile bank accounts and credit card statementsPrepare and send client invoices, chase outstanding paymentsSupport employee expense claimsAssist with month-end and year-end financial reportingOffice Administration:Act as the first point of contact for incoming calls and emailsMaintain and update company records and filing systemsLog jobs on our job management systemRaise purchase ordersOrder and manage office suppliesLiaise with suppliers and contractors as requiredSupport the management team with ad-hoc administrative tasksKey Skills & ExperiencePrevious experience in an accounts/administration role (ideally within a service or trade business)Proficiency in accounting software (e.g. Xero, QuickBooks, or Sage) and Microsoft Office (Excel, Word, Outlook)Strong attention to detail and organisational skillsExcellent communication skills, both written and verbalAbility to prioritise workload and work independentlyA proactive and flexible approach with a willingness to get involved in all aspects of the businessWhat We OfferCompetitive salary based on experienceSupportive and friendly work environmentOpportunity to take ownership of the role and contribute to company growthOn-the-job training and development opportunitiesFree on-site parkingCompany events