Accounts Receivable

Purpose of the RoleThe main purpose of the Accounts Receivable will be to reconcile customer accounts and transactions, review and apply all incoming payments, process commission and debit notes payments, maintain updated accounts and resolve all pending matters with distributors and shall support the Head of Credit and Risk to ensure effective accounts processes aligned with the objectives of company overall.Required Competencies, Qualifications and ExperienceBachelor’s degree in business, accounts, finance or other similar business disciplineMinimum of five years’ experience in a similar role preferably in an MNC Pharmaceutical/healthcare companyResponsibilities & Accountabilities:Review and conduct distributors’ account reconciliations on a weekly and monthly basisProvide customer service regarding collection issues, customer’s disputes, and account adjustments etc.Analysis and resolving of account irregularities and discrepancies and short payments. Monitor and maintain updated customer accounts by continuous communication with distributors.Process Distributor’s Debit Notes in timely manner by: -Communicating and receiving Debit notes from distributors. -Ensure all documentation are in place as per the internal policies and procedures. -Secure all applicable internal approvals from Commercial and Finance -Finally settled the debit notes and communicate with distributors.Upkeep and maintain accurate Commission payable list and improve commission payable records by: -Tracking every transaction back to the customer, invoice, ensure correct commission rate applied. -Reconcile Commission GL with Sales Invoices monthly, report and book discrepancies. -Record and claim commission reversals from distributors. -Identify payable/non-payable pending commission amounts based on payments and reconciliations received from distributors.Apply the received payments to clear correct invoices in distributor accounts.Ensure correct application of off settled debit notes, commissions, Credit Notes with AR Invoices and keep accurate records.Process issuance of distributor credit notes as requested by commercial team.Support Supply chain in issuing credit notes for distributors or any adjustment required.Communicate & follow up effectively with Commercial team regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with commercial teams and distributors.Communicate regarding any disputes that may affect future orders.Providing excellent customer service Perform other assigned tasks and duties necessary to support the Credit Collections and Finance FunctionLiaise with auditors for year-end audit and necessary reconciliations and closing procedures.