Accounts Receivable Specialist

We are looking for individual with strong customer service, communication, analytical skills and experience working with billing and CRM system, good understanding of accounts receivable and debt collection processes.Responsibilities include:Generate accurate customer invoices in line with sales orders and contractual agreementsEnsure all invoices comply with company policies and relevant tax/legal requirementsReview and verify billing and CRM data to maintain accuracy, timely task processing, database maintenance, and accurate entry of customer, contract, service, and tariff information;Respond promptly to billing-related queries from customers and internal teamsInvestigate and resolve discrepancies such as incorrect amounts or missing purchase ordersManage credit notes, supporting documentation, and the accounts receivable mailboxKeep comprehensive records of invoices, adjustments, and customer communicationsMonitor incoming payments closely, recording them accurately in the system and reconciling any discrepancies as they arise.Communicate effectively with clients regarding outstanding invoices, payment terms, and resolving any billing issues with professionalism and empathy. Liaise with Sales and Finance teams to resolve billing issues. Work close with overdue customers’ accounts to insure prompt collection of overdue balances in according with company collection of receivable policy.Maintain documentation control of electronic communication service contracts.Calculate compensation for service interruptions as per company policies;Prepare reports, conduct data comparison, and facilitate internal communication regarding data discrepancies;Other ad hoc tasksRequirementsComprehensive understanding of and experience working with payment and billing processes;High level of proficiency in Microsoft Office (Word, Excel, etc.) and relevant contract/asset management software;Strong administrative and organisational background with a proven ability to manage complex data and systems;Strong problem-solving abilities with a proactive and flexible approach;Detail-oriented and organized personality with strong communication skills;Knowledge of telecommunication sector will be considered as an advantage;Minimum upper-intermediate English language knowledge.