Accounts Receivable Specialist

Job Title: Accounts Receivable SpecialistContract Type: Contractor/Contact to Hire Max Pay Rate: $25/hourSchedule: Hybrid - 3 days onsite, 8:00 AM - 5:00 PMLocation: Atlanta, GASummary:The Accounts Receivable Specialist III is responsible for managing B2B collections and maintaining relationships with key customers to ensure timely payment of outstanding balances. This role requires strong communication and analytical skills to engage with clients, arrange payment plans, and coordinate with internal teams for accurate cash application and account management.Essential Duties and Responsibilities:Contact customers to collect outstanding payments and arrange payment schedules as needed.Build and maintain professional relationships with customers to facilitate timely collections and resolve billing issues.Request and forward remittance details to the cash application team to ensure accurate payment posting.Collaborate with internal departments to address questions related to orders, payments, pricing, and credit.Handle some cash application activities, including processing credit card payments for open invoices.Communicate with internal stakeholders (sales, drivers, customer service) to explain payment delays, shipment holds, and customer issues.Provide prompt responses and next steps to customer inquiries via phone, email, or web requests.Partner with cross-functional teams to share updates and ensure information accuracy.Qualifications:Education & Experience:High School Diploma required; Associate’s degree or higher preferred.1-3 years of B2B collections experience required.1-3 years of experience working with mass merchandisers or national chains (grocery, pharmacy, retail, etc.) preferred.NACM Certification preferred.Skills & Competencies:Strong understanding of collections and cash application processes.Excellent communication and relationship-building skills.Ability to interpret business documents and prepare professional correspondence.Proficiency in mathematical calculations including percentages, discounts, and interest.Strong problem-solving and reasoning abilities.Technical Skills:Accounting Software: Oracle ARCRM and Other Tools: Salesforce, 9ci, CCAAS, Experian, Fintech, Icontrol, banking softwareMicrosoft Office Suite: Excel, Word, OutlookInternet Browsers and Search Tools