Admin Coordinator / Customer Service (008-00378)

Looking for Philippines-based candidatesJob Role: Admin Coordinator / Customer ServiceCompensation: $1,500AUD / MonthlyEngagement type: Independent Contractor AgreementWork Schedule: This role is expected to align with Australian business hours (approximately 9:00 AM to 5:00 PM, Monday to Friday), with potential adjustments based on business needs.Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.Who The Client Is: A growth-minded specialist in commercial cleaning and asset services, built on the belief that strong partnerships, reliable systems and meticulous attention to detail are what distinguish the best in our field. Over more than a decade of steady development, we've matured from a single-region operation into a nationwide service provider — all while maintaining a hands-on, founder-led mindset.Role Overview: We're seeking a highly organised and proactive Admin Coordinator to provide operational and systems support to our Australian management team. This role is ideal for someone who thrives in a fast-paced environment, loves structure, and can confidently bring order to multiple moving parts.Key Responsibilities:System and Reporting SupportMaintain and generate accurate reports in Simpro, ensuring data integrity across contractsOrganise and manage documents in SharePoint for accessibility and version controlAssist with Xero data entry and create Excel reports for tracking jobs, clients, and performance metricsScheduling and CoordinationCoordinate staff rosters and coverage, ensuring updates and attendance are accurateSupport onboarding and offboarding processes, including documentation and record setupProcurement and SuppliesFollow up with suppliers on orders and deliveries of chemicals, materials, and equipmentMaintain procurement records and monitor stock or order logs to ensure consistencyCustomer Service and FeedbackManage the customer satisfaction portal, track survey responses, and prepare summary reportsCommunicate regularly with managers and clients to provide updates and address feedbackAdministrative SupportPrepare and format operational and compliance documentsSchedule meetings, assist with quotes, and maintain task trackersEnsure records and reports are accurate, organised, and compliant with internal timelines and SLAsRequired Skills and Qualifications:At least 3 years of experience in administrative, operations, or coordination roles — ideally supporting field or service-based teamsStrong working knowledge of Excel (formulas, pivot tables, reporting templates)Experience with Simpro, SharePoint, and Xero is an advantage; willing to train the right candidate with strong system aptitudeExcellent attention to detail and ability to maintain data accuracy across multiple platformsClear and confident communication skills (written and spoken English)Highly organised, with the ability to prioritise tasks and follow through on commitmentsComfortable working independently while providing consistent updates to managersFlexible and responsive, able to adapt to changing schedules or priorities as contracts growWork Arrangement & Expectations:This is a remote role that will be set up as an independent contractor engagement.To ensure alignment and transparency, successful candidates will be expected to:Disclose any existing ongoing roles or client workReflect this engagement on their LinkedIn profile (clearly marked as "Independent Contractor")