Job Description
What The Role IsYou will be part of the Car Parks, Administration & Policies team.What You Will Be Working On Manage day-to-day operations of car park applications and digital services, which include processing and following through with customers’ requests and queries Assist in investigating, handling and replying to appeals and complaints on car park application services Assist in business process review to ensure excellent customer service delivery Assist in development and enhancement of car park application services and IT systems, including testing Assist in ad hoc projects and provide administrative support to Application Services UnitWhat We Are Looking For A good diploma in any discipline 2 years of relevant experience and knowledge in areas such as customer service and/or system upgrades/implementation Good writing, analytical and communication skills Good digital skills. Knowledge of reporting tools such as Power BI and/or RPA will be an added advantage Ability to work independently as well as in a team, with an aptitude for computer/system-related work
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