Admissions Specialist

About Company:We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.Read more here: https://ow.ly/YQ1C50WuRH1This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.Our benefits include:Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.Expanded Coverage - Options for domestic partners and a wider network of in-network providers.Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.Student Loan Repayment - Available for nurses and therapists.Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.Generous PTO - A robust paid time off policy to support work-life balance.Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.At Bradford Health Services, we don’t just invest in our patients—we invest in our people.About the Role:The Admissions Specialist plays a critical role in the health care services industry by managing the patient intake process with efficiency and compassion. This position is responsible for coordinating admissions, ensuring all necessary documentation is accurately completed, and facilitating communication between patients, families, and clinical staff. The specialist serves as the first point of contact for prospective patients, providing detailed information about services and guiding them through eligibility and enrollment procedures. By maintaining meticulous records and adhering to regulatory requirements, the Admissions Specialist helps optimize patient flow and supports the overall operational success of the facility. Ultimately, this role ensures a seamless and positive experience for patients entering care at Cornerstone, 55.Minimum Qualifications:High school diploma or equivalent required; Associate’s degree or higher in health administration or related field preferred.Minimum of 2 years experience in a healthcare admissions or patient services role.Strong knowledge of healthcare regulations, patient privacy laws (HIPAA), and insurance verification processes.Proficiency with electronic health record (EHR) systems and standard office software.Excellent communication and interpersonal skills with the ability to handle sensitive situations professionally.Preferred Qualifications:Bachelor’s degree in Health Administration, Nursing, or related discipline.Experience working in a hospital, clinic, or long-term care facility admissions department.Familiarity with medical terminology and healthcare billing procedures.Certification in Patient Access or Healthcare Administration is a plus.Bilingual abilities to support diverse patient populations.Responsibilities:Coordinate and manage the patient admissions process from initial inquiry through enrollment, ensuring timely and accurate completion of all required documentation.Serve as the primary liaison between patients, families, and clinical teams to facilitate clear communication and address any questions or concerns.Verify patient eligibility and insurance information, collaborating with billing and finance departments to resolve discrepancies.Maintain comprehensive and confidential patient records in compliance with healthcare regulations and organizational policies.Assist in developing and implementing admission protocols to improve efficiency and patient satisfaction.Provide detailed information about health care services, treatment options, and facility policies to prospective patients and their families.Collaborate with multidisciplinary teams to support patient care planning and transition processes.Skills:The Admissions Specialist utilizes strong organizational skills daily to manage multiple patient files and ensure all documentation is complete and accurate. Effective communication skills are essential for interacting with patients, families, and clinical staff, providing clear explanations and empathetic support throughout the admissions process. Proficiency with electronic health record systems enables efficient data entry and retrieval, supporting compliance with healthcare regulations. Problem-solving skills are applied when verifying insurance coverage and resolving discrepancies to facilitate smooth admissions. Additionally, attention to detail and confidentiality are critical to maintaining patient trust and adhering to privacy laws.