AI Operations Engineer

About BukuWarungBukuWarung’s vision is to empower 60mn MSMEs in Indonesia to become financially aware and enable them to manage and grow their business using our technology platform from bookkeeping and digital payments to AI-driven merchant operations.As part of our next growth phase, we are expanding our AI Platform and Operations function to build scalable, intelligent systems that accelerate product development, automate operations, and make infrastructure self-optimizing.We are looking for an AI Engineer (AI Operations Engineer) who can bridge the gap between AI product development and infrastructure management designing, deploying, and maintaining AI systems that power both internal tools and production workloads.Key Responsibilities AI Product DevelopmentDesign, train, and deploy machine learning or LLM-based models that solve core operational and product problems (e.g., anomaly detection, classification, forecasting, and conversational AI).Build modular APIs and microservices for inference, data processing, and automation.Collaborate with product teams to prototype, test, and iterate on AI-first user experiences.Convert experimental notebooks into production-grade pipelines and scalable services. AI Infrastructure & ReliabilityDesign and maintain scalable ML infrastructure across training, deployment, and monitoring workflows.Build CI/CD pipelines for model delivery, manage containerized inference systems, and ensure production reliability.Implement observability for AI models tracking drift, latency, performance, and cost.Collaborate with DevOps and platform engineering to optimize compute utilization, GPU scheduling, and cost management. Automation & AIOpsAutomate workflows for model retraining, deployment, and validation.Build systems for intelligent alerting, anomaly detection, and auto-remediation of AI services.Integrate AI pipelines into existing DevOps and monitoring tools for proactive issue management. Data Pipeline & ToolingDevelop robust data ingestion and processing pipelines (structured/unstructured).Manage feature stores, vector databases, and embeddings pipelines for retrieval-augmented generation (RAG) systems.Build internal developer tools and utilities for faster experimentation and monitoring. Collaboration & GovernancePartner closely with AI researchers, backend engineers, and product managers to translate business needs into reliable AI systems.Contribute to MLOps best practices, documentation, and standardization.Ensure compliance with BukuWarung’s data security, audit, and ethical AI frameworks.QualificationsBachelor’s or Master’s degree in Computer Science, Engineering, or related field5+ years of hands-on experience in backend or ML engineering rolesStrong programming skills in Python (FastAPI, Flask) and familiarity with microservice designExperience deploying and monitoring ML/LLM workloads in production (batch and real-time)Proficiency with:ML/AI frameworks (PyTorch, TensorFlow, Hugging Face, LangChain)Infrastructure tools (Docker, Kubernetes, Terraform, Airflow)Cloud platforms (GCP, AWS, or Azure)Observability stack (Prometheus, Grafana, ELK, OpenTelemetryExperience managing GPU-based workloads and cost optimizationExcellent problem-solving, debugging, and automation skillsFamiliarity with vector databases (Pinecone, Weaviate, FAISS) and RAG pipeline architecturePreferred ExperienceBuilt and deployed AI-powered automation systems or developer toolsExperience with LLM fine-tuning, embedding generation, or prompt engineeringExposure to distributed systems and scalable API designUnderstanding of data governance, security, and compliance in AI workflowsPrevious experience in fintech, SaaS, or infrastructure-heavy products