Air Export Gateway Operations Coordinator

Company DescriptionWe take care of our employees, and they take care of our customers!Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!Job DescriptionScope of Position:Responsible for providing excellent customer service and the timely movement of air cargo for the West region that is in accordance with the company mission statement and in compliance with all applicable regulations. A summary of the process would be receiving cargo (if from another origin), booking the cargo, processing consolidation paperwork, and scanning all documents into our document imaging system. Dispatching and overseeing all airport transfers and pickups with local trucking vendors. Position Schedule: Sunday – Thursday, 08:30am – 05:00pmMajor Duties and Responsibilities:Provide excellent customer service – both internal/external whether verbal or emailEffective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. Ability to work without constant supervision - self motivation and attention to detail required. Maintaining positive relationships : immediate counterparts in the air export departments in the region, airlines, truckers, ground handlers, etc. Maintains constant communication with warehouse staff during consolidation to ensure shipment quality and complianceResponsible for daily updating and monitoring of various reporting tools and rates from vendorsDetailed attention to accounting to ensure we are paying our bills timely and correctly. Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed. Complete required training associated with specialized cargo: dangerous goods, temp control, LATAM for all types of cargo being handledConstant self-development. QualificationsMinimum Qualifications:High School Degree or equivalent requiredSuccessful candidates must pass a background checkMust be legally authorized to work in the United StatesMust not require future sponsorship for employment visaFluent in English, both written and verbalMust have the ability to work overtime in support of the department’s needsMust be able to commute to the city of Hawthorne, CAComfortable with numbers and basic mathematical skillsComfortable working in a fast pace and professional business environment,Flexible with schedule to support business needs in the operation. Desired Qualifications:Associates or Undergraduate Degree PreferredGood computer skills (Word, Excel, and familiarity with PowerPoint)Ability to multi-task and prioritize throughout the workday while remaining focused and organizedDemonstrated ability to be proactive in thought and actionStrong organizational skillsAnalytical with a strong attention to detailEffective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsAbility to work independently and in a collaborative team environmentWilling to pitch in and help on last minute projects or assist team membersExcellent written, verbal, and interpersonal communication skillsHas a demonstrated strong work ethic, and reliabilityReporting StructureSupervisor and ManagerAdditional InformationExpeditors offers excellent benefits:Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusThe wage for this position is $22.00-$24.50 per hour.All your information will be kept confidential according to EEO guidelines.