Law Enforcement Liaison Officer

The Law Enforcement Liaison Officer acts as a vital bridge between Airtel and the Law Enforces and will be responsible for customer data mining and reporting to the Law enforcers as per section 99 of the Electronic and Postal Communications Act.

Call Detail Report (CDR)Call LocationOriginating NumberTerminating NumberCall DateCall TimeIMEICall durationCall SiteRegionIMSIKnow Your Customer Reports (KYC) Initial SIM cards registrationRequested info to check activation status for new SIM cardsRequested info to check if the mandatory required fields in registration forms are captured in KYC dumpDPC TrackingRequested info to check exact date of SIM card activation after registration and current status either is in tempo or MCOM statusSIM Card statusRequest info to check past owners KYC details of inactive sim cards in the marketRequested info to check if numbers with zero recharge and zero usage is barred or unbarredQuality checksRequest info to check if customer details filled in KYC dump matches with information filled in registration formSubscription and Traffic reportsPrepare and submit Monthly subscription and traffic reportTariff ReportsPrepare and submit quarterly Tariff ReportsEducational Qualifications & Functional Bachelor of LawsHaving an advocate qualification is an added advantageRelevant ExperienceExperience in interacting with law enforcing agencies e.

g. Police, Courts etc. Experience in the Telecommunication or banking industry Behavioral CompetenciesStrong interpersonal and negotiation skillsUnderstanding of law enforcement proceduresAbility to handle sensitive information discreetlyCultural awareness and diplomacy