Director of Operations

We’re a collective of purpose-driven brands — Aisle (CA) and AWWA (NZ) — transforming the period and wellness space through innovation, sustainability, and inclusivity. Our businesses are scaling rapidly across direct-to-consumer, retail, and wholesale channels. With a bold mission to double revenue year-over-year and expand our global reach, we’re looking for an experienced and entrepreneurial Director of Operations to join our leadership team and drive operational excellence across all brands. Our Core Values: Simplicity: We champion uncomplicated solutions, both in our product design and in our operations. Collaboration:

We believe in the strength of community and teamwork, working together to create meaningful impact. Innovation: We embrace creativity and curiosity, constantly seeking fresh perspectives to enhance our offerings. This is a rare opportunity to lead operations across a growing portfolio of socially conscious, digitally native brands. As Director of Operations, you’ll be the architect of our systems, processes, and execution — ensuring we scale efficiently, sustainably, and with purpose. Reporting to the CEO, you’ll collaborate with cross-functional teams overseeing logistics, fulfillment, customer experience, forecasting, inventory, and day-to-day operations.

This role is designed for a strategic operator ready to evolve into a COO-level role as the business grows. In this Vancouver, BC-based role, you’ll balance your time between visiting our warehouse in East Vancouver and working from home, with occasional in-person team meetings. Responsibilities:

Operational LeadershipOversee day-to-day operations to ensure efficiency, quality, and scalability across all brandsIdentify and implement process improvements that enhance productivity, reduce costs, and support sustainable growthFoster strong relationships with key partners, suppliers, and clients, ensuring operational excellence and collaborationChampion a culture of accountability, continuous improvement, and high performance across operations teamsStrategic PlanningCollaborate with the executive team to define and execute long-term strategic objectivesTranslate business goals into actionable operational plans, ensuring alignment across departmentsLead change management initiatives to support growth and evolving business needsDevelop, implement, and monitor policies and procedures to improve organizational efficiency and complianceFinancial and Performance ManagementOversee operational budgets and ensure financial targets are metIdentify cost-saving opportunities and strategies to maximize profitability while maintaining quality standardsDevelop and manage operational KPIs, dashboards, and reporting for visibility into performance and decision-makingAnalyze operational and financial data to identify trends, risks, and growth opportunitiesEnsure compliance with financial and operational regulations and reporting requirementsSupply Chain & LogisticsWork with our demand planner to ensure accurate forecasting, and inventory management to support growth and cash flow objectivesOptimize supply chain processes to improve efficiency, reduce costs, and mitigate risksWork with our Supply Chain Manager to maintain relationships and negotiate with vendors and logistics partnersOversee implementation and optimization of operational systems and technology platformsCustomer ExperiencePartner with Customer Experience teams to ensure operational processes deliver excellent customer serviceIdentify and resolve operational issues impacting customer satisfactionPeople & Culture LeadershipBuild, develop, and mentor high-performing operations teamsWork closely with our Chief of Staff to drive organizational culture initiatives aligned with the company’s mission and valuesManage resource planning and recruitment for operational rolesYou Bring:

5+ years of experience in operations leadership, ideally in Consumer Packaged Goods, apparel, or e-commerce — you know what it takes to scale physical product businesses. A track record of growing companies from ~$10M to $50M+ in revenue, with firsthand experience building the systems and teams that make it possible. An entrepreneurial spirit that thrives in fast-paced, high-growth environments, where you’re just as comfortable rolling up your sleeves as you are thinking big picture. A love for data and analytics, using insights to drive decisions, optimize margins, and solve complex challenges.

Experience managing supply chain, inventory, and logistics, with a talent for building strong relationships with vendors and partners. A customer-first mindset, understanding that operational excellence is key to delivering exceptional experiences. Strong financial acumen, with comfort working closely with budgets, forecasts, and P&L ownership. A knack for leading and mentoring teams, fostering a collaborative, high-performance culture across brands and departments. Excellent communication skills that inspire confidence and alignment at every level of the business. Proficiency in tools like Google Workspace, inventory and ERP systems, and a curiosity to explore new technologies that drive efficiency.

Adaptability and resilience - you navigate change with grace and keep things moving forward, no matter how many priorities are on your plate. Comfort working in a remote or hybrid environment, with the organizational skills to keep multiple brands and projects running smoothly. A shared passion for transforming the period and wellness space, and having fun while doing it!Nice to Have: A degree in Business, Operations, Supply Chain, Engineering, or a related field. An MBA is a plus!Bonus points if you’ve been through an acquisition and helped integrate teams, systems, and processes afterward. We Offer:

An energetic, fun, and fast-paced culture where we love to make magic happen every day. Competitive compensation $150-$200K/yearBenefits3 weeks vacation + 10 wellness days per yearFlexible work scheduleLocation: Hybrid, Home-office based (Vancouver, BC, Canada)Deadline for applications: Aug 8th 2025 Apply via email to anna@hutchperry. com