Key Responsibilities: “Accountable executives” for Business CASA on-boarding via e-KYCPlan, designs and monitor the technical implementation of digital initiatives/projects to ensure delivery within the targeted timeline to improve results/efficiency, optimize cost and eliminate waste. Leverages data to refine business processes / practices and drive continuous improvement in areas such as productivity, quality, customer service, and sales. Proactively address problem areas and improve efficiencies and streamlines processes to allow for expansionExecute robust vendor search and evaluation processes, make recommendations, and lead implementation across the organization for new solutions adopted.
Manage production numbers, conduct weekly status meeting and update progress to management / key stakeholdersRequirements: Minimum 8 years’ experience in a combination of digital/IT and information roles with a focus on digital enablement/transformation, while leading collaboratively by working successfully with others in cross-functional teams to create solutions.
Good understanding of emerging technologies and their potential uses and ability to demonstrate a strategic and innovative approach to delivery of outputs and outcomesExcellent verbal and written communication skills; an ability to identify and focus on the issues that matter, to separate the urgent from the important, and to provide clear and coherent advice on issues. Proven track record of developing high-performing teams, demonstrating an ability to motivate and lead in a cross-functional and culturally-diverse environment.
Analytical thinker with strong quantitative skills and demonstrated experience in developing actionable insightsStrong project and process management skills; Proven ability to handle multiple priorities simultaneously as well as frequent ad-hoc requestsSuccessful management of cross-functional teams to perform process analysis, improvement and implementation. Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities. Can work independently with a high degree of self-motivation and knows how to obtain support from different collaborations. Prior experience in successful implementation of eKYC solution is an added advantage.
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