Analytics Manager

Job DescriptionRESPONSIBILITIES: Deal with key accounts in FMCG IndustryManage a portfolio of retail panel clients, acting as a key point of contact for inquiries, ensuring timely responses and high client satisfactionBuild and maintain strong, long-lasting relationships with clientsAct as a mediator to address any client feedback on services and products, resolve issues working with internal teams to drive continuous improvement, and ensure a positive outcome while maintaining client trust and satisfactionOversee the delivery of client results, ensuring timelines, and client expectations are metEnsure the accuracy and integrity of retail panel data being provided to clients, working closely with internal teams to validate data consistencyWork closely with sales, operation, analytics, and product teams to ensure that the client's needs are communicated effectively across the organizationCooperate effectively with regional ang global teamsIdentify opportunities to expand client relationships through additional services or products, communicating these to internal sales teamsProvide expert support on retail panel data, resolving client issues related to data reading, delivery, and reportingSupport clients for interpretation of data and provide comprehensive training to clients, ensuring their ability to understand and leverage research findings effectivelyPlanning and coordinating all communication activitiesGuiding the client service team on activities and strategies to enhance client engagement and satisfactionREQUIREMENTS:University degree, ideally in Mathematics or EngineeringMin. 5 years of experience in FMCG Retail and/or Trade MarketingExcellent presentation skillsGreat analytical skillsAbility to bring added value in teamworkAwareness of the clients’ needsFluency in English and TurkishWE OFFER: Work in an international, multicultural environment Hybrid & flexible working module Access to learning platforms, mentorship programmes, and educational support to keep developing your skills Peer-to-peer recognition program to enable feedback sharing and reward your achievements Life and health insurance Additional paid days off Monthly lunch ticket Transportation allowance Employee Assistance ProgramAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion