Application Engineering Manager

About This PositionApplication Engineer Manager is responsible for leading the APC (Consumer Goods) Indonesia Application Engineering team and providing crucial technical support to customers. This includes delivering product recommendations, customized solutions, and troubleshooting, while also leveraging application equipment to enhance customer processes and identify new business opportunities. The role also involves providing technical training and effectively communicating with various internal teams.What You´ll DoResponsible for managing APC Indonesia Application Engineering team. Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers. Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM (Customer Relationship Management) tool and the LIM (Laboratory Information Management) system. Work with application equipment to provide solutions to enhance customer related processes. Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleaguesResponsible for products application / technical training and coaching of field sales forces and customers. Responsible for directly communicating with sales, marketing, product development, innovation, members of the Application Engineer field team or project team members. What Makes You a Good FitBachelor’s degree in chemistry, chemical engineering, or related field. Minimum 8 years' relevant experience managing technical team, preferably in the adhesive industry. Familiar with application in consumer good business such as Footwear & Sport Fashion, personal hygiene, as well as packaging and labelling. Strong customer relations and interpersonal skills. Willingness to support up to 20-80% travel per year. Some perks of joining HenkelFlexible work scheme with flexible hours, hybrid and work from anywhere policiesDiverse national and international growth opportunitiesGlobally wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesAnnual performance bonusComprehensive healthcare including mental health support and 401(k) plan matched by employerFamily benefits including fertility support, fully paid parental leave, caregiver services1 day off, sick leave, holidays, volunteer time off, summer Fridays & more