Application Support Specialist

ole Overview: (Application Support)An experienced IT Operation L2 Support Engineer with expertise in cloud computing, automation, system administration, and database management. Adept at troubleshooting, optimizing IT infrastructure, and implementing efficient automation solutions. Key Responsibilities:Manage and maintain both on-premises and cloud-based IT systems (Oracle Cloud, Azure, AWS).Administer virtualization environments, including VMware and Oracle Linux KVM (OLVM).Set up and manage message brokers such as Apache Kafka and RabbitMQ for microservices communication. 50%Design and implement scalable Elasticsearch clusters for enhanced search performance and data analytics integration.Provide incident management and problem resolution for infrastructure-related issues.Ensure compliance with IT service management standards through audits, capacity planning, and performance reporting.Technical Skills:Operating Systems: Linux, Windows Server (2016, 2019)Scripting & Automation: Bash ScriptingCloud Platforms: Azure, Oracle Cloud, AWS (Preferred)Ticketing Systems: ServiceNow, Jira, TrioleMessage Brokers: Apache Kafka, RabbitMQ (Preferred) 50% Search Engines: Elasticsearch, Solr Certifications & Training:Microsoft Certified Azure Administrator AssociateMicrosoft Azure Administrator FundamentalsOracle Cloud Infrastructure 2021 Certified Architect AssociateOracle Cloud Infrastructure 2021 Cloud Operations AssociateLinux & Windows Server AdministrationCloud Computing (OCI, Azure)Red Hat Ansible AutomationCisco Certified Network AssociateHadoop Configuration & AdministrationRed Hat Pacemaker Administration