Receptionist

Are you passionate about hospitality, guest service, and creating unforgettable first impressions? Join us in the Arctic Circle and be at the heart of welcoming guests to a destination where Nordic luxury meets Arctic wonders. About Us: Arctic Panorama Resort is a brand-new resort in Rovaniemi, opening in November 2025. Nestled in the heart of Finnish Lapland, we will offer guests an unforgettable experience surrounded by breathtaking Arctic landscapes, magical winter nights, and the enchanting beauty of the Northern Lights. For season 2025 / 2026, Arctic Panorama Resort features:

40 elegantly crafted log cabins with breathtaking panoramic viewsAn exclusive sauna area for ultimate relaxationA restaurant celebrating refined Arctic cuisineWith dedication to exceptional service and sustainable values, we are building something truly unique — a place where nature and luxury exist in perfect harmony. For more information, visit www. arcticpanoramaresort. comWhat You'll DoAs a Receptionist at Arctic Panorama Resort, you will be the first point of contact for our guests and play a key role in ensuring their stay is seamless and memorable. Your responsibilities will include: Be the First Smile our guests see:

provide genuine, positive and cheerful attitude towards our guestsGuest Check-In & Check-Out: Deliver smooth, professional, and friendly arrival and departure experiences. Guest Relations: Provide accurate information, assistance, and recommendations to enhance the guest journey. Reservation Handling: Manage bookings via phone, email, and booking platforms. Coordination: Collaborate with housekeeping, restaurant, and activity teams to ensure flawless service. Administrative Support: Handle daily reception duties including payments, reports, and correspondence. What We're Looking ForPrevious experience in hotel reception or front desk operations. Excellent communication and interpersonal skills with a welcoming, service-oriented mindset. Ability to multitask and remain calm in a fast-paced environment.

Proficiency in hotel booking systems and Microsoft Office tools. Fluent in English (additional languages such as Finnish, French, German or Italian are a plus). Flexibility to work in shifts, including evenings, weekends, and holidays. Bonus: experience using CRM systems, Cloudbeds, Fareharbour, Profitroom or similar. What We OfferAn inspiring and supportive workplace environment. A front-row seat to the enchanting beauty of Lapland. A diverse role with opportunities for professional growth. A flexible employer with attractive employee benefits.

If you are passionate about hospitality and excited to be part of creating extraordinary Arctic guest experiences — we would love to hear from you!Apply NowPlease send your CV and a cover letter outlining why you’re the perfect fit for this role. Applications and questions regarding the roleSatu PeuraDirector of Sales & MarketingArctic Panorama Resort+358 44 246 8642satu. peura@arcticpanoramaresort. com