Artificial Intelligence Specialist

Title: Agent Success LeadLocation: New York, NY (Hybrid)Salary: $110k - $140k + BonusPrestigious Professional Services Firm is seeking an Agent Success Lead to join their team! RESPONSIBILITIESCollaboration and Stakeholder EngagementPartner with business units, technology teams, and leadership to align AI agent development with organizational goals.Collaborate with business stakeholders to identify high-impact use cases for AI agents and translate them into technical requirements for development by the BTO Team.Ensure AI agents integrate seamlessly with existing systems and processes, delivering measurable business outcomes.Act as a trusted advisor to internal stakeholders, providing guidance on how AI agents can address specific business challenges.Facilitate workshops and training sessions to gather requirements, share knowledge, and build AI fluency across the organization.Support the design, build, and deployment AI agents tailored to the firms workflows, enhancing productivity and operational efficiency.Provide AI Agent platform supportContinuously monitor, refine, and improve AI agents based on user feedback and performance metrics.Innovation and Continuous ImprovementStay current with emerging AI technologies, tools, and best practices to ensure the company remains at the forefront of AI innovation.Identify opportunities to leverage AI agents for competitive advantage in client services and internal operations.Evangelize AI success stories and foster a culture of innovation within the firm.Governance and ComplianceEnsure AI agents comply with security, legal, and ethical standards.Establish and maintain governance frameworks for AI agent development and deployment.Track and report on the performance, ROI, and adoption of AI agents to executive leadership.Monitor feedback, prepare stakeholder updates, and ensure all activities adhere to governance standards and frameworks.QUALIFICATIONS2+ years of experience in building and deploying AI-powered tools or agents.Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.Experience in professional services or consulting industries.Expertise in machine learning, natural language processing (NLP), and AI frameworks such as TensorFlow, PyTorch, or similar is a plus.Strong understanding of AI agent design principles, including conversational AI, automation, and integration with enterprise systems.Ability to translate complex technical concepts into actionable business solutions.Familiarity with design thinking methodologies and user-centered design approachesKnowledge of governance frameworks and ethical considerations in AI development