Lensa

Assistant Director of Operations

Posted: 19 hours ago

Boost Your Application

Stand out with our professional, ATS-friendly resume templates designed to get you noticed by recruiters.

Download Resume Templates

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Hyatt. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.DescriptionAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Assistant Director of Operations oversees hotel services including both Rooms and F&B operations. Maximizes room revenues, controlling expenses, and driving the highest level of customer service. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.QualificationsResponsible for short and long term planning and the management of the Hotel Operations. Develop and recommend the budget, marketing plans and objectives and manages within those approved plans Experience supervising all Departments Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property Experience developing standards and operating procedures. Hire, train, empower, coach and counsel, performance and salary reviews Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and associate satisfaction Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards. Maintain communications with Corporate Staff Coach and counsel employees to reflect Hyatt service standards and procedures Primary Location: US-CA-West HollywoodOrganization: Andaz West HollywoodPay Basis: YearlyJob Level: Full-timeJob: Hotel OperationsReq ID: WES002547Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.If you have questions about this posting, please contact support@lensa.com

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period

You May Also Be Interested In