Assistant Director, Programme Planning & Development

Who we arePioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore. Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects. Because Every Worker Matters.Your key responsibilities include:Reporting to the Deputy Director, the Assistant Director will lead a team of 7-8.Lead and supervise the end-to-end development of programmes—from ideation and piloting to scaling and refinement with the end in mind to design scalable models that lead to membership growth. Conceptualise, pilot, and scale new outreach strategies to reach PMEs in non-traditional and emerging spaces.Co-create with and engage internal stakeholders in adopting programmes and solutions that lead to membership growth in target segment.Device methods to measure dual impact of membership recruitment and “adoption rate” of programmes by internal stakeholders.Requirements:Minimum 8 years of relevant experience in programme development, engagement, or related fieldsPrior understanding of the needs and motivations of professionals, managers and executivesPrior experience in innovating outreach channels or engagement modelsAble to use data and insights to guide decisions and demonstrate impactWe regret to inform that only shortlisted candidates will be contacted.