Job Description
Job DescriptionWe are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to join our dynamic hospitality team. In this pivotal role, you will support the day-to-day operations of the front office while working closely with the Operations Manager to ensure a seamless and exceptional guest experience.What will you be doing?Support the Operations Manager with scheduling, team development, and performance evaluationsOversee and manage front office financial proceduresCollaborate with other departments to ensure seamless service deliveryMonitor room occupancy and forecasts; align staffing rosters to optimize labour costsRespond promptly to guest enquiries and complaintsAssist in training, onboarding, and performance reviews for front office staffPrepare and review daily operational and financial reports
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period