Assistant Manager - Beverly Hills

TITLE: ASSISTANT STORE MANAGERREPORTS TO: STORE MANAGERJOB DESCRIPTION:Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. The Assistant Store Manager is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. The Assistant Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. This role will support the overall store through the development of a personal client book as well as the growth of the team’s client book. This individual will partner with the Store Manager to ensure the operations and systems of the store run smoothly, optimizing profitability and efficiency.COMPETENCIES:Customer focusDrive for resultsTeam playerTime managementPersonal credibilityBusiness acumenCommunicationManagerial courageManaging performanceMotivating othersTHE RESPONSIBILITIES:Meet personal and store sales goals by ensuring that each customer receives outstanding customer serviceEstablish a returning client business by developing and maintaining long lasting relationshipsActively outreach to client base to strengthen relationship via email, phone call and text messagingUtilize company selling culture and training tools to meet and exceed KPI expectationsRemain coachable and open to feedback to continuously develop in your roleActively learn and speak to the trends of each collection, with the end goal of always building stronger stylistsMaintain an active sales floor presence to lead by example and coach staff to develop strong client relationshipsProvide constant feedback and acknowledgements, with the goal of inspiring and motivating sales teamMaintain organization, upkeep, and cleanliness of both the front and back of houseParticipate in all Divisions of Responsibility to support overall business and develop as a well-rounded leaderEnsure the integrity of payroll and the payroll processEnsure that the sales floor is maintained and beautifully reflects the brandMaintain an active sales floor presence to assist and coach staff in developing strong client relationshipsIn the absence of the Store Manager, Assistant Manager is responsible to oversee all store operations and maintain store KPI expectationsPartner with entire team to execute open + close checklist, shipments, DOR’s and overall store standardsActively support Diversity, Equity, and Inclusion initiativesREQUIREMENTS: Ability to wear face mask throughout shift to protect yourself and others around youPrevious management experience + sales experience requiredAbility to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as neededContinuous standing and walking; ability to move around all store areas and be accessible to customersAbility to occasionally climb ladders as neededAbility to work daily with telephone, POS and computer equipmentSALARY & BENEFITS: $65,000-$75,000/yr plus uncapped commissionClothing allowance and a competitive discount401(k) with an employer matchMedical, dental, and visionFloating holidays