Assistant Manager - US Retirement & Pension - Pune

Job Description A key member of the WNS Operations team responsible for leading-motivating-grooming & developing a team of 15-20 team members to facilitate achievement of SLA . Should effectively liaison with various departments within WNS to gain support and resolve issues Is also a key interface between managers and team members to facilitate and implement process improvement ideas to improve efficiency Understand the different areas of operations-including process knowledge Successfully to h…