Assistant Property/House Manager (Luxury Hospitality Sector)

Overview: Our client is a “boutique” property management organization who cater for international UHNWI (Ultra- High Net Worth Individuals) with property investment interests in the Caribbean. Due to growth, the Operations Manager is seeking a “right-hand” to be actively involved in the management of a luxurious private household and estate on the picturesque west-coast of Barbados. Duties & Responsibilities: Act as a key point of contact for principal requests, ensuring tasks are handled efficiently, discreetly, and to a high standard. Assist in the smooth day-to-day running of household operations, maintaining consistency and attention to detail. Provide cover on days off by assisting in leading household operations when required. Support service, chef, and housekeeping teams with a hands-on and flexible approach. Assist and co-lead estate and property projects alongside the Operations Manager and Estate Manager. Work closely with appointed external Project Managers, liaising with them on a day-to-day basis. Provide ongoing support, updates, and feedback to Project Managers on behalf of the household. Monitor progress, identify issues early, and ensure projects align with household expectations. Assist with planning, coordination, and follow-through of projects, particularly during the off-season. Maintain strong professional relationships with contractors, suppliers, and service providers. Assist in the day-to-day management and coordination of a three-person maintenance team, working closely with the Operations Manager and Estate Manager. Support scheduling, prioritization, and delegation of maintenance tasks to ensure smooth estate operations. Proactively identify maintenance issues before they escalate, implementing preventative solutions wherever possible. Conduct regular walk-throughs and inspections of the property to identify areas requiring attention, repair, or improvement. Ensure daily, weekly, and periodic maintenance checklists are fully adhered to and continuously enhanced. Assist with the development, improvement, and enforcement of preventative maintenance systems and procedures. Monitor the condition of buildings, grounds, and estate infrastructure, ensuring standards are consistently maintained. Support oversight of key property systems, including but not limited to: pools and pool plant rooms; plumbing and drainage systems; electrical systems (visual checks and coordination with specialists); air conditioning systems; and general building fabric, finishes, and furnishings. Liaise with contractors and specialist service providers, ensuring clear communication, follow-up, and quality control. Assist in logging, tracking, and closing maintenance issues using agreed systems or reporting tools. Support cost awareness by identifying efficient, long-term maintenance solutions. Ensure maintenance works are completed safely, discreetly, and with minimal disruption to household operations. Assist with the organization and coordination of private parties and events hosted by the family. Support principals with planning, preparation, and logistics when entertaining. Liaise with internal teams (service, chefs, housekeeping) and external suppliers as required. Assist with staffing coordination, set-up, and the smooth running of events. Ensure high standards, discretion, and professionalism are maintained during hosted occasions. Manage and assist with online shopping and household ordering, including platforms such as Amazon. Track orders, deliveries, and household supplies accurately. Maintain clear and organized records using Excel, Word, and other digital systems. Assist with inventory, reporting, and general household administration. Support housekeeping teams with ordering, stock control, and operational needs. Demonstrate leadership potential and a willingness to learn and develop within the role. Training and ongoing guidance will be provided, with exposure to senior management and estate operations. Requirements Minimum 5 years’ experience working within private households owned by international UHNWI clientele. Strong organizational, communication, and problem-solving skills. Confident using Microsoft Excel, Word, and related systems (strong IT skills are a major advantage). Comfortable being hands-on across all areas of household and estate operations. Professional, adaptable, discreet, and calm under pressure. Experience managing or assisting maintenance teams within a private estate. Experience working alongside contractors and external Project Managers. Knowledge of estate systems such as pools, buildings, and maintenance operations. Experience supporting private households during hosted events and entertaining. Ambition to grow into a senior household or estate management role.