Assistant Sales Manager

JOB PURPOSEImplement Commercial, sales strategies, policies and processes in order to exceed sales in the respective target Accounts and target markets within the UAE, GCC and internationally. This includes managing front and back-office team, generating leads, harvesting them, logging details in Salesforce and facilitating offers and securing contracts. KEY ACCOUNTABILTIES Policies, Processes and ProceduresContribute to the development of the Commercial, Sales and Ordering policies, business processes and operating procedures and implement them when approved.Ensuring Intra team collaboration for successfully identifying, closing and executing projects across various regions.Due diligence to ensure correct information on customer, project, region or pricing is communicated or recorded within the Ducab system. BudgetsSupport implementation of the regional budgets and action plansSupport determination of inventory levels and product mix needed to support forecasted sales for the respective target Accounts within a customer segment and region Risk ManagementSupport the implementation of the Ducab risk management system to identify and assess relevant risks from a targeted Accounts sales perspective and recommend measures to manage and mitigate identified risksAll exceptional high value opportunities /tender approvals to be routed through DTR.All general approvals (small value) to be raised through Salesforce workflow Continuous ImprovementParticipate in initiatives for innovation and continuous improvement in pursuit of greater productivity ReportsProvide Management with accurate and timely Sales performance reports for each set of Accounts within a customer segment and region, as required Business DevelopmentIdentifying and managing business opportunities from Strategic Customers (Platinum Customers)Developing relationships with customers at multiple levels.Negotiating and supporting team in closing deals Lead and Manage team, monitor the performance of sales team to spot areas that require improvement Address issues related to pricing, commercial terms and conditions, delivery, and resolution of customer complaintsMonitor and review Pipeline, UEO, order intake, invoicing and receivablesEnsure compliance to RAM, Policies and Procedures defined in QSPReview and update open Orders and Metal booking s. Ensure periodic reminders are send to customers on open metal and ready material PricingReview and ensure team adhere to pricing guidelines as per RAM (Responsibility & Authority Manual) during development of contracts.Provide customer feedback on pricing of products and solutions and prepare pricing strategy for segment/region. Execution of Sales Contract Review complex contract /orders and ensure accepted in line with company policyFacilitate Order Execution & Credit Control team for timely payments and debt recovery in line with the agreed contract Business RelationshipsNurture Ducab’s relationship with customers through appropriate interface. Customer Relationship Management (CRM)Effective daily use of Salesforce Customer Relationship Management tools to manage all aspects of the account relationship and build sustainable relationships throughout the customer organization, as well as within our organization.Ensure utilization of digital tools available to support region management including the use of Salesforce by updating all activities with respect to opportunities Review and ensure accurate data by team in Commercial and other core systems (CRMs, ERPs, etc.) KNOWLEDGE AND QUALIFICATIONSEssential: Relevant bachelor’s degree Job Skills: Selling skills, persuasive communication, Client Relationship, Ability to lead and Manage team, Market Analysis, attention to detail, compliance, Salesforce & SAP experience is highly desirable, Behavioural Competencies: Strategic thinking, Leadership, transparency, integrity, professionalism, caring & supportive style, passion for excellence, change management orientation Experience: 8 to 10 years of professional sales experience