Associate - Professional Development Unit

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Internal Firm Services - OtherManagement LevelAssociateJob Description & SummaryPwC is a thought leader in upskilling, and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia.As part of the client-oriented Learning & Development (L&D) team, you will assist in managing projects and programmes relating to early career development and qualifications. You will also assist in implementation, administration and systems support, content development, data analysis reporting and stakeholder management. The key to success in this role is the ability to collaborate effectively with various groups, both within and outside of PwC, while displaying strong interpersonal and organizational skills, digital acumen as well as business acumenWhat You’ll Be DoingUnderstand and apply PwC’s initiatives and strategy in learning and development for the firm and clientsAssist and be responsible for the following areas:Project Management for Young Professionals programmesAssisting the Engagement Manager in client engagements, which include the following:Prepare and manage project plans, coordinate logistics, track milestones, follow up to closure, and provide timely stakeholder updates by liaising with internal and external teamsPerform risk checks and maintain accurate project documentationBuild and prepare client proposalsCoordinate venues, materials, and vendors; maintain accurate project and programme recordsRun course evaluations and compile feedback for reviewSupport and be involved with marketing & outreach activitiesProgramme Management for Young Professionals programmesAssisting the Programme Manager in ensuring the ongoing programmes runs smoothly for students, which includes the following:Assist with learner enrolment, attendance tracking, and responding to enquiriesAdminister the learning platform (LMS)Set up and support physical and virtual classroom sessions; provide occasional after-hours class support to ensure programme qualityRun monthly/periodic course evaluations and compile feedback for reviewCoordinate venues, materials, and vendors; maintain accurate programme and programme recordsManage programme-related administration, including file management in shared drives and sending communications for trainings and events (using tools such as Canva, MailChimp, and Microsoft PowerPoint)Communicating with and managing internal and external stakeholdersHRDC Claims SupportPrepare, submit, and track HRD Corp claims with accurate documentation and timely follow-upMaintain up-to-date knowledge of HRD Corp policies and requirementsEscalate complex cases and recommend improvements to optimise claims processesReporting and analyticsCompile and clean datasets from HRMS/LMS/operational sourcesBuild clear, timely reports and dashboards using Excel and/or Power BI and Microsoft PowerPoint to support decision-makingIdentify data issues and support process improvements and automationsSupport data specialists in coordinating client deliveryWhat You’ll GainHands-on experience across programme operations, client project coordination, HRD Corp processes, and reportingMentorship from experienced managers and exposure to cross-functional stakeholdersOpportunities to upskill in data and analyticsQualifications And SkillsBachelor’s degree with 1–2 years of related work experienceStrong client focus and drive to deliverComfortable working in a fast-paced environmentStrong project management, problem-solving, communication, and influencing skillsMeticulous with excellent attention to detailAgile, responsible, and willing to learnProficient in Microsoft Office; knowledge of Canva, Power BI, or Alteryx is an added advantageThis will be a 1-year contract position and renewableEducation (if blank, degree and/or field of study not specified)Degrees/Field Of Study RequiredDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date