Associate Warehouse Specialist

Education / QualificationsHigh school or university diplomaExperience / Skills2-4 year experience in related fieldsGood Knowledge and experience in warehouse processSolid understanding of Operations process flows and how they impact each otherGood knowledge of MS Excel, MS Outlook, MS Word, InternetBasic  ERP system knowledge Has some experience of handling difficult situations independentlyHas demonstrated the ability to build strong relationships with customers and colleaguesSolid understanding of good documentation practices and documentation retentionDesirable:Proven ability to solve problems and queriesExperience with warehouse and sale type business (such as Medical Device, Healthcare Markets)Key Activities & ResponsibilitiesProcessing po receipt , put away , b2b sales , replenishmentHandling proof of delivery and submission to required departmentsHandling incoming e-mails and callsProactively communicating with internal & external customersLogging and follow up of issue resolution and related communication back to the customerTake responsibility for executing tasks and supporting colleagues across a number of complex areas / processes and queriesWork with colleagues to effectively organize and priorities the tasks within your specific areasWorking collaboratively with other functions and divisions on cross-functional or customer specific topicsWork on improvement of processes with other departments as well as internal proceduresPerform follow up investigations into ensuring the team are meeting the KPIs and SLAsPerform the training for junior or new members of the team and act as a mentor when neededCompetencies / BehaviorsHighly customer focusedStrong collaborator which sets high performance standardsStrong internal drive and motivation to make a differencePositive, optimistic mindset and can-do attitudeActs with integrityFigures things out independently, but gets help when neededInitiator that can identify and initiates actions to improve process outputs on Service, Cost & QualityAbility to make autonomous decisions on operational and tactical levelsBrave enough to ask questions and takes initiativeDrives work tasks to completitionCollaborates with other teams and their membersDemonstrates good written communication skillsCan solve small medium sized problems independently, can understand and contribute to solving larger problemsPay rate will not be below any applicable local minimum wage rates.Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.