Strategic L&D LeadershipDevelop a company-wide L&D strategy aligned to client demands and growth goals. Conduct skills gap analysis across all roles; define competency frameworks. Establish measurable KPIs for training impact (e. g. , quality scores, rework rate, onboarding time). Training Design & DeliveryCreate scalable onboarding for in-house staff and freelancers (max 72h ramp-up). Build modular training programmes that incorporate client feedback and recurring errors. Build modular training programmes that incorporate client feedback and recurring errors. Introduce targeted upskilling in key verticals (e. g. , agentic AI, geospatial CV, medical annotation).
Use blended learning — e-learning, workshops, live sessions — to reach all workforce segments. Workforce Development & RetentionPartner with HR to create clear career progression linked to skill development. Launch a freelancer readiness programme with pre-vetted, trained candidates ready for deployment in Foster a culture of continuous learning with regular knowledge-sharing sessions. Performance Tracking & QualityMonitor workforce performance data to adapt training and address issues earlyReduce rework rates and speed up delivery without compromising quality. Report quarterly to leadership on ROI of L&D programmes.
QualificationsBachelor’s degree in Human Resources, Education, Organizational Development, or a related field (A master's degree is an added advantage). 5+ years L&D (inc remote/freelance workforce training) with at least 3+ years in a leadership role. Strong knowledge of adult learning principles, instructional design, and training methodologies. Experience in designing and implementing enterprise-wide learning strategies and programs. Skilled in modern learning tech (LMS, microlearning platforms, learning analytics). Experience designing competency frameworks and measurable upskilling plans. Strong grasp of AI, technology, and data science concepts preferred. Budget management and vendor negotiation experience. Proven ability to link training to commercial outcomes.
Professional certifications in learning and development (e. g. , CPLP, ATD certifications) is admirable. Must have skillsSkilled in modern learning tech (LMS, microlearning platforms, learning analytics). Strong knowledge of adult learning principles, instructional design, and training methodologies. Strong grasp of AI, technology, and data science concepts preferred.
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