Back Office Employee

About The Role:As a Back Office staff at KCU Juanda, you will play a crucial role in managing all banking operational activities, including handling Giro, Savings, and Deposit accounts, clearing processes, transfers, and non-cash transaction documentation. You will process clearing deposits and withdrawals, verify documents and transaction slips, support loan disbursements, payments, and transfers according to bank policies, and ensure that all administrative tasks and transaction reports are accurate and compliant with procedures.Key Responsibilities:Execute all transactions related to Giro, Savings, and Deposit accounts.Process clearing deposits and withdrawals, LLG transfers, including verification of documents and slips.Prepare warning letters for customers whose clearing withdrawals are rejected due to insufficient balance.Manage depositor documentation, including applications, identity verification, signature specimens, and other relevant data.Handle outgoing/incoming transfers via SKN BI and RTGS, as well as internal fund transfers.Verify signatures on checks and giro slips, and resolve technical or administrative issues in customer transactions.Perform electricity account debits and prepare daily transaction reports and internal/external reports.Send and collect clearing documents from Bank Indonesia and distribute transaction proofs according to procedures.Implement APU, PPT & PPPSPM programs and manage risks within the unit.Maintain service quality, authenticity of documents, work equipment, inventory, and adopt efficient work practices.Additional Generalis Responsibilities:Manage vendor sourcing, selection, cost approval, and payments.Oversee branch inventory and assets, including procurement, tagging, maintenance, and office stationery management.Manage the supply and use of stamped duty (materai tempel).Handle deposit account openings, maintenance, and other back office transactions.Pay operational branch bills (telephone and electricity).Stamp checks and giro slips.Input journal transactions from Head Office, reconcile transactions, and resolve failing items.Abou You:Minimum D3 (Associate Degree), any major.Knowledge of daily banking operations, detail-oriented, and able to assess risks.Strong customer service skills, with excellent verbal and written communication.Minimum 2 years of administrative experience, preferably in the banking industry.