Retail Sales

Retail Sales | Baja Designs/sPODBaja Designs/sPOD is growing! We are seeking an organized and enthusiastic individual that is detail oriented and is looking to create a career within the off-road industry. This is a growth opportunity with room for advancement. Performance lighting solutions from Baja Designs have been at the forefront of off-road lighting for 30+ years. We specialize in LED light bars, LED auxiliary lights, the world’s first laser and auxiliary lights.

In addition, our sPOD precision power distribution systems are created with top-tier 12V power control solutions for various applications, including camper vans, race trucks, industrial equipment, and agriculture. Established in 2005, sPOD precision power distribution systems have been part of the Baja Designs family for the past three years. With sPOD, you can say goodbye to cumbersome relays, wiring looms, and circuit fuses. Our solid-state power control management system is one of the simplest and most efficient solutions available today.

Baja Designs/ sPOD offer solutions for all riders, drivers, and adventurers, covering ATV, motorcycles, adventure bikes, overland rigs, agricultural, marine, and heavy equipment.

Off Road Enthusiasts Highly Encouraged to Apply!Why Work with Us?The 6 Core Values At Baja DesignsRespect- Everyone is a priorityAccountability- Regardless of title, we are all responsible for our performance, words, and actionsPersonal + Professional Growth- Support each other’s individual growth so we grow as a teamTeamwork- We contribute & collaborate in a positive mannerClear + Honest Communication- Our effective communication leads to our successWork/Life Balance- We work to live, not live to workBaja Designs Mission Statement“We Manufacture industry-leading solutions that inspire off road and automotive enthusiasts alike to explore the unknown.

We stay on the cutting edge through best-in-class performance, craftmanship, consumer engagement, and providing meaningful solutions. ”Baja Designs is proud to be an equal opportunity employer. Baja Designs recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. What you can look forward to as a Baja Designs employee:

We offer competitive pay and a comprehensive benefits package including health insurance; employer paid dental, vision, disability, life, and AD&D; 401K with a generous company match; tuition assistance; holiday, vacation and paid sick time; casual work environment, and much more!If the description above strikes an interest to you, keep on reading for more!What Retail Sales Will DoProvide expert product support and guidance to customers via phone, email, live chat, and in-person interactions. Respond promptly and professionally to product-related inquiries. Assist customers with product selection and sales inquiries to ensure a seamless buying experience.

Conduct upselling and cross-selling when appropriate to enhance customer satisfaction and increase revenue. Process sales transactions through various platforms, including phone, email, live chat, and walk-ins. Support on-site retail sales efforts at off-road and motor sports events. Maintain product information material and organize for quick reference when needed. Initiate warranty claims. Identify issues with various kits and communicate customer needs to Product Development team. Track and report on customer feedback to help drive continuous improvement in products and services. Stay knowledgeable about emerging off-road vehicles and related trends, including model variations and updates.

Promote and embody the Baja Designs brand through excellent customer interaction. Consistently demonstrate a positive attitude and commitment to exceeding customer expectations. Represent the company at trade shows, off-road expos, and special events as needed. What You Bring To The TeamHigh School Diploma or focus related field experience required. Excellent written and verbal communication skills (English). MS Office Suite Intermediate Skills Strong organizational skills. Ability to multitask. Strong telephone skills. Excellent teamwork skills. Positive attitude and ability to work with a variety of personalities. Detail oriented. Knowledge of the off-road industry preferred.

Willingness to learn about Baja Designs and sPOD products and accessories. Knowledge of Microsoft Outlook, Excel, Word, Genysys, Sage and NetSuite OracleProfessional, Customer First attitudeBe able to organize, prioritize and multi-task in a fast-paced environment to complete daily tasks with minimum supervision and a sense of urgencyHave the ability to use independent judgment when needed. Be dedicated, motivated, and have a strong work ethic Pay: $19 - 20 Hourly Plus Commission. D. O. E. Location and CommitmentsFull-timeMonday- Friday; 8: 00am - 5: 00pm with a 1- hour lunch. Commute to San Marcos, CA.

What’s next?If you fit the qualifications, we’re looking for this opportunity, you’ll be contacted to schedule a phone interview to further discuss your expectations and goals you have!To learn more about us, please visit our website at bajadesigns. com. Visit bajadesigns. com/careers/ to access the California Applicant Privacy PolicyFollow us on Facebook, Twitter, Instagram, LinkedIn for updates happening at Baja Designs!About Baja DesignsPlease note that some job postings are for sister companies within the Bestop Family of Brands. . .

Baja Designs manufacture industry-leading solutions that inspire off road and automotive enthusiasts alike to explore the unknown. We stay on the cutting edge through best-in-class performance, craftsmanship, consumer engagement and providing meaningful solutions. For 30+ years Baja Designs has engineered revolutionary ways to stay at the forefront of automotive lighting. The first product developed was a Dual Sport kit that made a pure off road motorcycle minimally street legal. This intimate knowledge of motorcycle electrical capabilities led to a natural evolution to engineer the first HID motorcycle race light.

Founder and engineer Alan Roach was an avid Baja 1000 motorcycle racer who was able to fine tune a motorcycle’s limited light optics to maximize rider comfort, speed and safety. As a result, BD lights have won every professional and amateur motorcycle and ATV Baja 1000 class for over 15 years. Moving forward to today, Baja Designs is on the forefront of lighting technology. Being mainly an aftermarket product we are able to adapt to the newest technologies in a matter of weeks instead of years.

This has attracted the attention of everyone from the US Special Forces, foreign countries and some of the fastest racecar drivers in the world. We design the highest performing lights that will stand the test of time and through the harshest environments, so your light is there when you need it. California Applicant Privacy Policy: https: //www. bajadesigns. com/wp-content/uploads/2024/12/Bestop-Baja-CA-Applicant-Privacy-Policy. pdf