Head of CRM Implementation

Company DescriptionBar-Ilan University is the fastest-growing university in the past seven years. It is at the forefront of research in energy and sustainability, medical and life sciences, cyber, nanotechnology, and natural language processing. The university emphasizes community involvement through clinics open to the general public and prioritizes the well-being of its students. Bar-Ilan combines academic excellence with a commitment to fostering a supportive and engaged community.

We are hiringJoin the IT Division at Bar-Ilan University and lead digital transformation!We’re looking for someone responsible, motivated, and capable of working independently, who’s passionate about building and leading modern CRM solutions. As Head of CRM Implementation, you'll: ✅ Drive innovative and strategic CRM initiatives ✅ Work with stakeholders across academic and administrative units ✅ Be part of a supportive, future-driven IT environmentThis is a unique opportunity to make a real impact in one of Israel’s leading academic institutions. This is a full-time role for the Head of CRM Implementation.

The Head of CRM Implementation will be responsible for overseeing the planning, coordination, and execution of CRM IT projects. The role is based in Ramat Gan but is a hybrid position, allowing for some work from home.

Education & ExperienceBachelor's degree or practical engineering degree in a relevant fieldAt least 2 years of experience in project managementAt least 2 years of experience as a systems analystMinimum 1 year of hands-on experience with CRM systems implementationExperience leading a team — requiredExperience with Salesforce or Zoho — advantageBasic knowledge of SQL and database management — advantageExperience in academic institutions — advantageFamiliarity with AI-based tools — advantagePersonal & Professional SkillsStrong ability to work independently and collaborativelyStrategic thinking and system-wide perspectiveHigh capacity for self-learning, technological curiosity, and willingness to adopt new technologiesExcellent interpersonal communication skillsCommitment to the university's values and missionAdditional NotesFlexibility to work from home if required by supervisorsThe university promotes diversity and encourages applications from underrepresented populations, including individuals with disabilities.

Bar-Ilan University may require external suitability tests as part of the recruitment process. The position is open to all genders.