Alliance Hospital Limited is looking for Executive/Senior Executive, Customer CareKey PointsExcellent written & verbal communication skills in both English & Bengali languages. Problem-solving mindsetExcellent knowledge of MS Office (especially Excel and Word). Good organizational and multi-tasking abilities. Problem-solving skills. Job Description / ResponsibilityAnswer incoming telephone calls, assist callers, take messages and provide information. Welcomes guest by greeting, answering questions, responding to requests. Handle visitors in a proper and polite manners. Cooperate with the employees of all departments. Update and maintain information and program tracking.
Keep a record of visitors with name, address & contact numberReceiving customer queries and forwarding them to the concerned department. Ensure the accountability for the safekeeping of the report float. Provide information to the patients regarding medical services of the Hospital. Keep front desk tidy and presentable with all necessary material. Educational RequirementsBachelor/HonorsExperience Requirements2 to 6 year(s)The applicants should have experience in the following business area(s): Hospital,Diagnostic CentreSalaryTk. 20000 - 40000 (Monthly)
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