HOTEL NIRIBILI is looking for Public Relations Officer - HotelJob Description / ResponsibilityGuest Relations: Greet VIP guests and ensure their comfort. Handle guest complaints and resolve issues with professionalism. Build strong relationships with repeat and high-profile guests. Media & Publicity: Communicate with media and journalists regarding hotel events. Prepare press releases and promotional content. Organize press conferences or hotel launch events. Brand Representation: Represent the hotel at events, trade shows, and promotional activities. Maintain a positive image of the hotel in the public eye. Social Media & Marketing Support: Coordinate with marketing to manage online reputation.
Assist in managing hotel’s social media presence (Facebook, Instagram, etc. ). Internal Communication: Coordinate internal events, celebrations, and employee engagement. Keep hotel staff updated on news, policies, and promotional campaigns. Corporate & Client Relations: Liaise with corporate clients and travel agents. Maintain good relationships with business partners and stakeholders. Crisis Management: Respond to any PR issues or negative publicity. Prepare statements or responses when needed. Marketing & Promotions: Manage and promote through social media (Facebook, Instagram)Plan and execute campaigns, discounts, and special offersSales Promotion: Promote buffet, catering, or food delivery servicesVisit local offices or businesses to generate leadsEvent Coordination:
Manage bookings for birthdays, meetings, or private partiesCustomize packages according to customer needsCustomer Service: Handle customer feedback, queries, and complaints professionallyCollect customer feedback and prepare improvement reportsReporting & Strategic Planning: Prepare daily, weekly, or monthly sales reportsAnalyze market trends and suggest promotional strategiesEducational RequirementsBachelor/HonorsSkills Required: Client Service/ Marketing, MS Office, Client Relationship Management, Hotel and Restaurent, Communication in English, Hotel and Hospitality Management. Experience RequirementsAt most 2 year(s)The applicants should have experience in the following business area(s): Event Management,Hotel,Restaurant,ResortJob LocationGazipurSalaryTk. 25000 - 35000 (Monthly)
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