Bilingual Customer Support (English & Spanish)

FlairsTech is an international technology-driven Managed Services Provider (MSP), with a foundation built on Innovation, Talent, and Excellence. The company has grown rapidly, with over 1000 carefully selected talents across its five offices, serving a global audience of over 100 partners. FlairsTech provides services in Software Development & Analytics, Innovative Digital Solutions, Business Operations, Customer Experience, and Support. We are an integral part of thousands of projects worldwide, working hand-in-hand with our customers to improve processes, outcomes, and productivity. Role Description This is a full-time on-site role for a Bilingual Customer Service Representative located in Maadi, QLD. The Bilingual Customer Service Representative will be responsible for managing customer inquiries, providing excellent service, resolving issues promptly, and maintaining accurate records of customer interactions. The role involves handling both English and Spanish-speaking clients, ensuring clear communication, and maintaining a high level of customer satisfaction while adhering to company policies and procedures. Qualifications Fluency in English and Spanish, both written and spokenStrong problem-solving and conflict-resolution skillsExcellent verbal and written communication skillsProficiency in customer relationship management (CRM) softwareAbility to work effectively in a fast-paced environment and manage multiple tasksExperience in a customer service role is preferredGraduates only