Bilingual Support Specialist – Spanish & Portuguese

Descrição da EmpresaSomos a Zumub.com, uma empresa que trabalha com e-commerce no ramo de suplementos alimentares com uma forte componente tecnológica.Descrição da Função"We’re looking for a motivated and communicative professional to join our Customer Support team. This role is ideal for someone who enjoys helping others, solving problems, and creating positive customer experiences in a fast-paced, international environment. Key Responsibilities Provide support and guidance to customers via email, phone, and in-person interactions. Manage order-related questions, returns, and complaint resolutions with professionalism and efficiency. Collaborate with internal teams to identify and implement process improvements that enhance the customer journey. Contribute to special projects based on your skills and the company’s needs. Your Profile Fluency in Spanish (mandatory) and Portuguese. Strong communication and interpersonal skills. Experience in customer service or support roles. Confident using computers and various digital tools. Proactive mindset, initiative, and leadership spirit. What You’ll Find Here The opportunity to be part of a fast-growing international company where your contribution truly makes an impact. A young, energetic, and dynamic work environment that values ideas and collaboration. Career growth opportunities and skill development. Employee discounts, health insurance, gym access, and additional perks. Location & Schedule On-site position – Cacém Industrial Zone (near TagusPark) Monday to Friday, from 9:00 AM to 6:00 PM, with a 1-hour lunch break We believe in equal opportunities and welcome applicants of all genders, ages, backgrounds, and identities. If you’re fluent in Spanish and Portuguese and want to grow in a dynamic customer-focused role, we’d love to meet you."Localização Sintra, Portugal